Do you want a highly impactful role within a team that is growing fast?
Are you passionate about driving business value with products that deliver an awesome customer experience? Then this opportunity might be for you.
The Insurance Commercial Strategy and Services (CSS) team is responsible for managing the Insurance business P&L; and driving its strategy and business development efforts across the Expedia Group globally. Insurance delivers millions of dollars of incremental revenue making a direct and meaningful impact the company's bottom-line.
While travel is fun, inspiring and educational, the process of shopping for your dream trip and sometimes the journey itself brings notes of stress. The CSS Insurance looks across traditional & creative insurance products to craft benefits that will provide travelers with peace of mind. We have successfully demonstrated the potential of these products, and we are continuing to invest in this business. As a part of our growth strategy, we are looking for a talented Business Development Analysis Manager.
Come join this high performing entrepreneurial team to help formulate our Insurance strategy. If you enjoy using data and observations to build sounds business cases, solve business problems, improve on-going business activities and work on a team that functions as the “business owner” you will fit right in. In this role, you will use your analytical and business skills to inspire product, engineering, finance and customer support, and our strategic partners to prioritize, implement and scale our product ideas.
Define strategy and prioritize opportunities in collaboration with the product and technology teams.
Enrich the team with business, product, revenue, growth and/or customer insights that address common travel pains and build evidence backed business cases to create better products, initiatives, and customer experiences
Deliver opportunity sizing of product ideas by combining analytical skills as well as creative use of sources to validate assumptions.
Develop a keen understanding of consumer expectations & pain-points, and the competitive landscape by keeping abreast of market trends
Serve in the 'business manager' role supporting the growth vision and/or revenue optimization opportunity from inception to launch. Take lead on identifying, prioritizing and solving issues across varied business activities, such as PnL management, management reporting, customer experience, etc.
Lead strategic partner account management on assigned project and initiatives, independently leading partner discussions, alignment on business goals, business negotiations. Demonstrate exceptional relationship management skills for successful business partnership
Lead projects independently, and balance the needs and requirements of different teams to build consensus on a common strategy and project execution
Develop effective relationships with the extended inter-disciplinary team comprised of product management, engineering, customer support, finance and legal.Qualifications
Bachelor’s degree in a Business/economics/math/technical field or related discipline required - MBA a plus.
Proven ability to deliver revenue growth by identifying and leading high growth initiatives.
Total 5+ years of full-time, professional industry experience.
Experience within consulting or strategy roles is highly preferred.
Experience working in an e-commerce environment, or insurance/financial services or within travel industry is helpful.
Proven skills in business analysis, must be independent with data sourcing & synthesis, and presentation creation to make concise business case
Proven skills in project execution with multi-disciplinary teams
Proven skills in customer, competitor and/or industry research
Experience communicating with senior leadership, influencing decisions across multiple and matrixed teams
Experience in strategic partner/vendor management i.e. identifying, negotiating and partnering with external business partners preferred
Expertise with MS Suite required.
Knowledge of SQL preferred.
Ability and willingness to travel up to 25% of the time.