Inside Sales ManagerApply NowJob ID R13625Date posted 02/06/2018Location Toronto, Ontario
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Directs the efforts of others in the achievement of the strategic and operational objectives of the group
Manages the hiring, staffing and maintaining of a diverse and effective workforce
Responsible for career development/planning, performance and pay discussions of team members
Manager of individual contributors and/or leaders who motivate and drive the inside sales organization to meet or exceed performance objectives through effective management of frontline sales managers and resources
Frequently interacts with subordinate supervisors, customers, and/or functional peer group leaders, normally involving matters between functional areas, other company divisions or units, or customers and the company
Manages, through subordinate supervisors and leaders, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing Influences and participates in the quota setting process at the team/individual level
Coordinates (where appropriate) operations and manages the relationship between inside and field sales personnel Provides direction, development and inspiration to the team members in the organization
Understands the market in which the company operates, including our business/industry, our competitors and uses that knowledge to plan for the future.
Drives superior customer experience by delivering technology solutions tailored to customer needs while ensuring the removal of barriers and driving strategic alignment in the group, responsible for a overall quota.
Frequently helps in the development of reps by participating in call shadowing.
May manages a team or multiple teams of sales reps / could be a second level manager in the transactional space only
Assists with site projects
May work on global projects
Helps team shape deals with complex pricing, competitive analysis and longer deal cycle
Carries a basic complexity and revenue responsibility in a segment/vertical
Solid understanding of complexities of the environment and works internally to solve complex business issues
Able to resolve the most complex customer escalation issues