We are currently looking for an In-Service System Engineer to join the Thales Avionics, a subsidiary of Thales USA team in Irvine, CA.
The mission of the In-Service System Engineer is to provide solutions for In-Service Technical Issues. They contribute to Customer Satisfaction by investigating system in-service issues and proposing appropriate solutions to meet the expected System Performance.
Proactively take ownership of identified issues to analyze, characterize & investigate.
Leads and runs investigations/actions plans to resolution (in A/C with Field Engineers (RDK), in the Lab, etc.)
Debug & Develops SW solutions to pursue investigations on Aircraft
Participates to Generic Engineering and Production product reviews (task team, Product Quality and Reliability review)
Allocates priorities from a technical perspective
Supports and assist Hardware level troubleshooting during in-service operations.
Leads the fix (SW/HW)for in service issues to resolution
Debug SW/HW issues and identify/propose/develop solutions.
Supports the in-service deployment strategy and effectiveness of fixes (SW/HW).
Reviews proposed design changes and challenging proposed solutions
Identifies cause and effect relationships, assesses risk associated with different plans of action and generates plans that encompass multiple disciplines to mitigate the risks for the organization.
Provides visibility on accomplishments and progress on in service issues
Communicates regularly with field and In-Service Leads assigned to the account
Publishes reports on highest critically issues.
Able to represent Thales when working with a customer on technical issues.
Presents ideas effectively to internal and external personnel
Skills and Experience:
Bachelor’s Degree in Software Engineering, Computer Science, Electrical Engineering, Mechanical Engineering or minimum three (3) to seven (7) years’ experience in software or avionics industry
Must be an appropriate organizational fit for the Thales culture, that is, exhibit the values of Compliance, Respect, Innovation, Responsibility and Teamwork.
Field experience is a plus
The person in this position is expected to:
Have a strong debugging skills with the dev environments: C, C++, MySQL, PHP, Java, Linux, Shell Scripting
Have understanding on Python, Perl, XML, Android, Connectivity-Protocols, Cable-TV/Set-TopBox
Have working knowledge of Interfacing & Networking: Serial, Ethernet, IP/MAC addressing, VLANs, broadcast & multicast.
Be capable of understanding communication protocols and there relation in connectivity world.
Understanding of GIT, JIRA and other collaboration tools are plus.
Be capable of understanding SW design and concepts and explaining how the SW utilizes the HW.
Be capable of debugging existing SW and create test stubs and automate functional behaviors using scripting.
Be capable of interpreting mechanical and electrical wiring diagrams.
At Thales we provide CAREERS and not only jobs. With Thales employing 68,000 employees in 50 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an Equal Opportunity Employer/AA/Minorities/Females/Veterans/Disabled.