US-MA-Cambridge//US-Remote
Posted 9 days ago

We accept applications from remote employees in the following US states: MA, CO, CT, ME, NH, NJ, NY, RI, VT.

What We’re Looking For:

The Site Reliability Engineering (SRE) team is foundational to the growth and scale of the edX platform. You and your team will help advance several initiatives tied to automation, SRE culture, and cloud architecture. You will ensure reliability and trust to over 38 million users who learn on edX.org, enabling them to advance their careers and their lives.

This is a unique opportunity to support the engineering organization in standardizing our automated operations infrastructure, service provisioning and orchestration. You will bring deep practical knowledge and help guide team members through forward-looking planning, execution of technical advancements, and re-platforming efforts. The results of your work will empower our product engineers to move more autonomously in the build of edX features.

You will be part of a team based in the US, with additional support from engineers offshore. The team forms a center of operational expertise for the organization, currently leading us in a transformational journey to containerized Kubernetes clusters and modern configuration and deployment pipelines. In addition to providing these platform-level services, the team functions as an enabler for product delivery teams - with training, automation, and operational support.

Responsibilities Include, But Are Not Limited To:

  • Build tools to automate and accelerate edX engineering teams’ ability to ship code
  • Design and develop systems and processes that enable highly available, scalable systems
  • Leverage technology such as Python, Django, AWS, Docker, Kubernetes, Bash, Terraform, MySQL, Redis, elasticsearch, and more to advance our platform
  • Champion best practices by collaborating with other teams on a shared vision of success
  • Help the Open edX community stand up their own Open edX platforms and make contributions to edX’s open-source codebases
  • Rapidly diagnose and resolve faults with services as a member of an on-call rotation focused on investing in actionable alerting and automation to reduce alert fatigue
  • Contribute to the company in multiple areas, constantly pushing yourself to be a better engineer and to level up peers within your team and across edX

Things That Should Be In Your Background:

  • 4+ years of professional experience with at least two years responsible for production systems
  • Adept skills in at least one programming language, preferably Python
  • A working knowledge of Linux both as an end-user and as an administrator
  • Experience running web applications in a production environment
  • Strong business communication skills for interfacing with technical and non-technical business stakeholders

Other Attributes That Will Help You In This Role:

  • Nginx, MySQL, MongoDB, Django, Splunk, Git, and Jenkins knowledge
  • A robust understanding of automation tools, continuous integration pipelines, using CI/CD systems and configuration management

About edX

edX is the education movement for restless learners. Together with our founding partners Harvard and MIT, we’ve brought together more than 38 million learners, the majority of top-ranked universities in the world, and industry-leading companies onto one online learning platform that supports learners at every stage. And we’re not stopping there—as a global nonprofit, we’re relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location.

About 2U, Inc. (NASDAQ: TWOU)

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners. 

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same. 

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

  • Medical, dental, and vision coverage
  • Life insurance, disability and 401(k)
  • Unlimited snacks and drinks
  • Generous paid leave policies including unlimited PTO
  • Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

In Colorado, the anticipated base salary for this role is $115,000.00 with potential bonus. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.

To learn more, visit 2U.com. #NoBackRow

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

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Senior Site Reliability Engineer