New York City, Remote North America
Posted 9 days ago

The database market is massive (the IDC estimates it to be $119B+ by 2025!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB education is chartered with providing technical training to all developers, customers, partners, and employees worldwide.  The available portfolio of training includes courses, certifications and documentation.  The organization is now expanding its portfolio by including customer-facing content from other business units in MongoDB including Support, Professional Services, and Sales Consulting.  This content which includes solutions, architectures, best practices, case studies, tips and tricks, knowledge articles, etc. is high in value and is used by customers to build solutions on MongoDB.  

This role will modify this new solutioning content to be included in the overall MongoDB learning experience.  The “modifications” can include formatting, animations, storyboarding and any other e-learning updates to make the content presentable for online learning.  In this role, you are not expected to find the content (that is already being done) -- the help needed is to turn this into an educational asset. 

This is an opportunity to be well connected inside of MongoDB and work with SMEs across the organization. 

Responsibilities

Content Creation and Production

  • Create and publish online learning and solutions content for customers and partners 
  • Work with content authors to ensure that the content is accurate
  • Apply e-learning best practices including animations, graphics, and storyboarding where appropriate
  • Present content in the MongoDB brand style
  • Ensure content is visually appealing
  • Edit and standardize materials prepared by other departments
  • Collaborate with product management, engineering, professional services, and partner teams to develop future content titles
  • Create standards for e-learning content
Qualifications
  • 2+ years of experience creating and curating technical enablement content
  • Background in e-learning practices and tools to work with the content provided
  • Experience developing content production guidelines
  • Experience working with SMEs and facilitating content reviews 
  • Strong written communication, technical writing, and editing skills (be prepared to provide a writing sample)
  • Demonstrated ability to lead and manage projects from strategy to execution 
  • Ability to apply adult learning principles and incorporate them into content design and development

This role can be based out of our NYC office or remotely in the North American region.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Content Specialist