Posted 11 days ago by

Director of Outreach

Employment: Full Time Experience: Lead

As the Director of Outreach, you will be responsible for managing and building the team that focuses on supporting evangelists, committers, students, and open source projects.

  • Build a global outreach team to grow the GitLab community.
  • Grow the number of evangelists that regularly give talks, write blog posts, and organize meetups about GitLab and concurrent DevOps.
  • Grow the number of committers that regularly contribute code to GitLab by making it easier and providing encouragement.
  • Grow the number of students using GitLab through a program for educational institutions.
  • Ensure every time GitLab or something relevant to GitLab is discussed on social media there is a timely and thoughtful response.
  • Create engaging developer content for our blog and YouTube channel.
  • Evangelist manager
  • Committer manager (might be combined with evangelist manager)
  • Student manager
  • Community advocates (to respond on social media, we already have two people in that role today)
  • Content writer(s)
  • You were a full-time developer in a previous life but prefer to work with the developer community to improve experience and support through education.
  • You have 5 years of experience leading developer relations or community advocacy programs, preferably open source in nature, and you have built a team before.
  • You are creative. You’ve made people happy with your quirky campaigns.
  • You give a great keynote and write a great blog and have videos and articles to prove it.
  • You have experience facilitating sensitive and complex community situations with humility, empathy, judgment, tact, and humor.
  • You know how to run a marketing pipeline and can articulate how to use automation for the evangelist, committer, and student funnel.
  • Excellent spoken and written English.
  • Familiar with Git, Ruby, and GitLab.
  • Analytical and data driven in your approach to building and nurturing communities.
  • You are obsessed with making developers happy. You know that the slightest trouble in getting started with a product can ruin customer happiness.
  • Bonus points for having an existing network from a diverse set of communities and social media platforms.
  • Media training and experience in communicating with journalists, bloggers and other media on a range of technical topics is a plus.
  • You share our values, and work in accordance with those values.
Hiring Process
  • Selected candidates will be invited to schedule a screening call with one of our Global Recruiters.
  • Candidates will be asked to schedule a 45 minute interview with our CMO.
  • Candidates will be asked to schedule a second 45 minute interview with our Senior Director, Marketing & Sales Development.
  • Candidates will be asked to schedule a third 45 minute interview with our Head of Product.
  • Candidates will then be invited to schedule a fourth 45 minute interview with our VP of Product.
  • Finally, our CEO may choose to conduct a final interview.
About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 1,000 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, frugality, collaboration, directness, kindness, diversity, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply. Our hiring process is described in more detail in our hiring handbook.

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto.

Top 10 reasons to work for GitLab:

1. Work with helpful, kind, motivated, and talented people.

2. Work remote so you have no commute and are free to travel and move.

3. Have flexible work hours so you are there for other people and free to plan the day how you like.

4. Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.

5. Work on open source software so you can interact with a large community and can show your work.

6. Work on a product you use every day: we drink our own wine.

7. Work on a product used by lots of people that care about what you do.

8. As a company we contribute more than we take, most of our work is released as the open source GitLab CE.

9. Focused on results, not on long hours, so that you can have a life and don't burn out.

10. Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.

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