Director of Community Marketing (Remote)

Remote
Employment: Full Time Experience: Senior

As the Director of Community Marketing, you will be responsible for managing and building the team that focuses on supporting evangelists, committers, students, and open source projects.

- Responsibilities
  • Grow the number of evangelists that regularly give talks, write blog posts, and organize meetups about GitLab and concurrent DevOps.
  • Grow the number of committers that regularly contribute code to GitLab by making it easier and providing encouragement.
  • Grow the number of students using GitLab through a program for educational institutions.
  • Grow the number of active open source projects either self-hosting GitLab
  • Ensure every time GitLab or something relevant to GitLab is discussed on social media there is a timely and thoughtful response.
  • Help our team create widely read content focussed on users of GitLab for our blog and YouTube channel.
- Reports
  • Evangelist manager
  • Committer manager
  • Student manager
  • Open source projects manager
  • Community advocates (to respond on social media, we already have two people in that role today)
  • User content writer
- Requirements
  • You were a full-time developer in a previous life but prefer to work with the developer community to improve experience and support through education.
  • You have 5 years of experience leading developer relations or community advocacy programs, preferably open source in nature, and you have built a team before.
  • You are creative. You’ve made people happy with your quirky campaigns.
  • You give a great keynote and write a great blog and have videos and articles to prove it.
  • You have experience facilitating sensitive and complex community situations with humility, empathy, judgment, tact, and humor.
  • You know how to run a marketing pipeline and can articulate how to use automation for the evangelist, committer, and student funnel.
  • Excellent spoken and written English.
  • Familiar with Git, Ruby, and GitLab.
  • Analytical and data driven in your approach to building and nurturing communities.
  • You are obsessed with making developers happy. You know that the slightest trouble in getting started with a product can ruin customer happiness.
  • Bonus points for having an existing network from a diverse set of communities and social media platforms.
  • Media training and experience in communicating with journalists, bloggers and other media on a range of technical topics is a plus.
  • You share our values, and work in accordance with those values.


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