The Technical Support Analyst provides specialized technical support for clients including troubleshooting and general computer support. The Technical Support Analyst function combines operations and technical support for PCs and related hardware and software. Must have the ambition to learn and excel in a rapidly growing, fast-paced environment. The position is part of an east coast technical support team mainly based in in New York that supports all OUTFRONT Media offices.
Respond to and maintain helpdesk trouble ticketing system
Troubleshoot and resolve PC hardware and software problems