Digital Technology Solutions Professional - Dynamics

Main Location
Redmond, WA, United States
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Microsoft is empowering every person and every organization on the planet to do more and achieve more. We have set ourselves three bold ambitions: create more personal computing, reinvent productivity and business processes and build the intelligent cloud. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day.


As part of our transformation, one of our key areas of focus is the modernization of Business Applications and ERP solutions. The Digital Sales organization is a newly formed organization with a charter to accelerate Microsoft’s growth in its cloud-first, mobile-first businesses along with the traditional businesses. This organization is at the forefront of establishing a new sales model leveraging modern technology and big data and analytics to drive impactful demand response and targeted sales coverage.


The Digital Sales Technical Specialist role is focused on working with Microsoft’s account teams to identify and drive opportunities in targeted workloads. The key goal of this role is to understand the business’s needs, and then design, prove and demo customer business solutions that leverage the Microsoft Cloud for Business with a focus on Microsoft Dynamics Finance and Operations. You will own technical and solution envisioning with customers via Teams/Skype engagements including demos, custom demos, and solution designs based on the customer's desired business outcomes.


As a Technical Specialist, you will work closely with Sellers and Partners to plan and execute account coverage and campaign strategies to unlock and remove technology blocker to new sales opportunities. The role is adept at understanding the needs and process pains of customers to identify opportunities where Microsoft solutions can add long-term value. You will have the exciting opportunity to be responsible for serving as the business applications subject matter expert for customers, fostering a positive and collaborative experience for prospects to evaluate, engage with and implement Microsoft products and partner solutions.

  • Act as the key technical contact for our Digital Sales team with potential customers
  • Demonstrate aspects of the technical and business solution to customers over Microsoft Teams or Skype for Business
  • Execute quick technical feasibility assessments and proposal developments for the customer’s identified solutions
  • Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans, as well as execute limited POCs, where necessary
  • Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes
  • Contribute to customer-facing publications such as whitepapers
  • Conduct group and one-on-one trainings across the Center on subjects of expertise
  • Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue and sales pipeline, as well as operational metrics
  • Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor
  • Required Qualifications:

    • Japanese fluency
    • 6+ years of technology related sales or business development experience in the technology industry
    • Dynamics solution technology sales and/or implementation experience or other comparable experience in a sales or technical role
    • This role will be based in Tokyo locations only


    Preferred Qualifications:

    • 10-15 years of Business Apps, ERP, technology related, Demo, Implementation, Deployment, Architecture, Sales or business development experience; Experience working within a technical sales environment.
    • Broad knowledge of and ability to explain key end-user business process scenarios and technical architecture in the cloud 
    • Knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
    • Understand and experience with ERP, cloud deployment and adoption planning
    • Helping identify and diagnose technical, architectural, and competitive blockers and respective solutions for sales opportunities and usage decision blockers and helping ensure that these solutions are implemented.
    • Deep technical experience in one or more of the following areas:
    • Business Applications, Dynamics Fin & Ops, ERP, etc. 
    • Customer Relationship Management (CRM) systems
    • Customer Service platforms
    • Talent, HR platform, LMS
    • BI & Analytics
    • An understanding and passion for cloud computing technologies, business drivers, and emerging computing trends
    • Responding effectively to technical sections in RFIs/RFPs.
    • Proven track record of outstanding performance and achieving goals
    • Takes initiative to independently grow technical knowledge
    • Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role
    • Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value
    • Success-driven, works well in a diverse team and enjoy a dynamic and changing environment
    • Passion for cloud technologies and changing the world
    • Be a technical Challenger seller to drive digital transformation. Active participation in a fast-paced high-energy market segment and balance multiple projects in a team-selling environment.


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 


Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Digital Technology Solutions Professional - Dynamics
Microsoft Corporation