Posted 27 days ago

Organization Summary:

If you are an engineer who values interaction w/ actual business users, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft for customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, encourages career development, and recognizes & rewards great work.

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Position Description:

The Microsoft Business Operations Data Engineering team is seeking a Site Reliability Engineer to help design & administrate highly scalable & highly secure services. The ideal candidate is customer-focused and advocates on their behalf for service security, availability, reliability, & performance. They can deal w/ ambiguity and are eager to solve problems requiring determined troubleshooting across complex distributed systems.


Related Technology

  • Visual Studio, Visual Code, Git, Azure DevOps
  • Azure Cosmos Db, Azure SQL, Analysis Services, Synapse
  • Azure Storage Gen1 & Gen2, Azure Storage Explorer
  • Azure Monitor, Log Analytics, Application Insights
  • Azure Key Vault, Encryption Keys, Certificates
  • Azure Data Factory, Logic Apps, Web Apps, Functions
  • Azure Blueprints, Azure Policy
  • Power Apps, Power Automate, Power BI
  • Azure CLI, PowerShell, Python
  • Infrastructure-as-code using ARM or Bicep templates
  • Triage & mitigate Live Site incident escalations; assist w/ postmortem of high severity incidents
  • Prepare for & assist w/ regulatory audits of services handling sensitive data
  • Achieve subject matter expertise in 1 cybersecurity domain area to make meaningful contributions towards the design, release, & sustainment of secure services
  • Help drive security vulnerability mitigation and recurrence
  • Work w/ business & engineering leads to create/maintain Service Level Agreements (SLAs)
  • Help define Service Level Objectives (SLO’s) & Service Level Indicators (SLI’s) for measure SLA adherence & Quality of Service (QoS)
  • Advocate for continuous cycle of reliability improvements using Failure Mode & Effects Analysis (FMEA)
  • Assist w/ service performance analysis/tuning
  • Assist w/ service capacity planning & asset mgmt
  • Contribute on proof-of-concept projects w/ new technology & processes
  • Participate in engineering sprint cycles (planning, execution, & retrospective)

Basic Qualifications: (must be quantitative)

  • U.S. Citizen w/ strong analytical capabilities
  • STEM degree or relevant industry experience equivalent to a degree
  • 1+ years experience in Site Reliability, Service Engineering, or an Operations team delivering industry-leading technical solutions with the highest quality
  • 1+ years experience with telemetry, instrumentation, monitoring, & alerting.
  • 1+ years experience working in an Agile environment. SCRUM, etc
  • 1+ years experience writing scripts in PowerShell or a similar scripting language
  • 1+ years experience writing KQL, SQL, MDX, and/or DAX queries
  • 1+ years of experience with ITIL, MOF, or other industry standard operations / support framework
  • Familiarity w/ with Azure DevOps
  • Basic understanding of common cybersecurity attack vectors


Preferred Qualifications: (can be quantitative & qualitative)

It is desirable that the candidate has one or more of the following MSFT certifications

  • Azure Fundamentals (AZ-900)
  • Azure Data Fundamentals (DP-900)
  • Security Compliance, and Identity Fundamentals (SC-900)
  • Security Fundamentals (98-367)
  • SQL Administration


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.


Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Site Reliability Engineering