Posted 13 days ago
Don’t just work for a market leading global company. Help grow one.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The American Express Network enables over $1.2 Trillion in annual spend and serves card Issuers and Acquirers in over 170 markets worldwide. Network Solutions & Operations (NSO) is a team tasked with envisioning the American Express Payment Network of the future and executing the cross-functional transformation necessary to deliver it. This global team are defining and delivering new services and capabilities to drive business differentiation, growth, and a digital global payments Network that is an enabler of rapid innovation.

Are you a motivated, hardworking and passionate individual? If you want to join an engaging, fast paced and dedicated team this could be the role for you. Reporting to the Director of Capability Delivery, partnering with a scrum team of developers to deliver business priorities you will be able to make a real difference to our ability to secure and advance payments through Tokenisation.

Key Responsibilities

  • Act as a software Product Owner leading the delivery of critical capabilities
  • Work with other product owners, deployment teams and technologies to ensure product vision is met
  • Act as the subject matter specialist for Amex Tokenisation delivery
  • Partner with Technologies and Product Teams to clearly defined features and user stories
  • Utilize agile tools and techniques to drive successful delivery: writing user stories, attending ceremonies, leading PI planning, etc.
  • Provide consultancy to business partners to ensure that processes, capabilities and platforms are utilized appropriately
  • Lead and support agile working practices to deliver maximum value to partners


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


  • Expertise in Payment products, processes and applications
  • Experience in a product owner or similar role with familiarity with Rally or similar tools preferred
  • Experience of applying Scrum, SAFE or similar with a development team


  • Thrive in taking an analytical approach with ability to drive output, develop insights and provide recommendations for prioritisation decisions
  • Excellent verbal and written communications skills required, to craft and deliver effective presentations to senior Leaders
  • Self-starter able to work independently, with outstanding problem solving and organizational skills
  • Proven track record to adjust quickly to shifting priorities, multiple demands and ambiguity!
  • Ability to employ critical thinking and develop capabilities that can be re-used in other settings
  • Experience driving results and collaborating in a cross-functional and global environment
  • Flexibility in supporting various time zones, as role supports global initiatives
  • Passion for payments and innovation, to drive delivery in a fast-moving and innovative environment
  • Experience of payments industry and disruptive technologies
  • Transformation spirit, result-oriented and familiar with changes, willing to challenge the status quo to effectively compete and differentiate in a rapidly changing environment
  • Great attitude, high energy, an optimistic attitude, and a good sense of humor
  • Highly collaborative, ability to collaborate with internal and external stakeholders


Why American Express?

There’s a difference between having a job and making a difference.

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on


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Product Owner