Chainalysis is one of the fastest growing companies in the cryptocurrency space. Our cryptocurrency investigation and compliance software is used by the world’s leading law enforcement agencies, regulators, and businesses as they combat fraud, human trafficking, money laundering, and other illicit activity involving cryptocurrencies. With offices in New York, Washington D.C., Copenhagen and London, we are backed by Benchmark and other leading names in venture capital. Our mission is to build trust in blockchains.
As a Chainalysis Integration Engineer you are the trusted customer advisor for the integration and deployment of our leading cryptocurrency analytics and investigation solutions. You will play a critical role in empowering our customers investigations of cryptocurrency based illicit activities. Naturally you are customer obsessed with a consultative approach to managing your assigned projects. You are also equally adept hands-on the keyboard working through deployments, integrations, and debugging complex problems.
This new role will work within the Customer Success team but in partnership with sales, product, and engineering teams to ensure clients have a seamless experience implementing the full value of our solutions.
This position will be based out of Washington, DC.
What you will do:
Develop strong relationships with key technical contacts to become their trusted advisor
Develop customer specific solutions for the deployment and integration of our products
Execute deployment plans including software installation and REST API integrations
Work closely with product teams to advocate for unique customer requirements and consideration in future releases
Solve integration issues and environment challenges during implementation process
Assist with the validation of new product deployments across multiple system environments
What you require:
Strong aptitude to learn new technologies and technical aspects of cryptocurrency
Bachelor’s in Computer Science, Engineering, Math, or equivalent job-related experience
At least 5 years’ experience in consultative technical solutions development and delivery
Experience with Kubernetes, Docker, and the containerization of applications
Linux system administration (expert) and performance tuning
Proficient with SQL databases and writing SQL queries
Proficient with data ingestion and integration via REST APIs
A passion for solving technical problems with a “whatever it takes” approach to ensuring customer success
Exceptional organizational skills to maintain focus in fast paced environment.
Experience working with the federal government preferred