Post Sale, Live Associate

United States (flexible) Posted 4 days ago

Forbes’ Post Sale, Live Associate is responsible for nurturing and growing client relationships through comprehensive understanding of client’s short and long-term strategies and high-level goals as it pertains to Forbes Live events. A Post Sale, Live Associate oversees client accounts once a Sales Director has closed the business. They serve as the primary point of contact for clients to help achieve the client’s goals prior to each summit, during and after – as well as for custom, one-off events.

Responsibilities:

  • Report directly to the Director, Client Success/Partnership Activations
  • Manage client relationships, expectations and short/long-term goals for sponsorship of ForbesLive Summits and custom events
  • Serve as the central and main liaison/contact between corporate partners and Forbes departments (Programming, Events, Social, Partnerships, PR etc.) on sponsorship implementation as outlined in Forbes-provided contracts/agreements
  • Execute, track and communicate sponsorship benefits precisely for Forbes-branded conferences and custom client events
  • Schedule and attend weekly/bi-weekly Summit status calls/meetings
  • Must possess a keen eye for detail, the ability to remain calm in stressful situations as well as solve on-the-fly issues that may arise with sponsors/partners
  • Work effectively with internal teams to answer questions for a smooth deliverable timeline as well as weekly agendas and post-call recaps, keeping in line with the signed agreements/contracts
  • Ensure appropriate and timely implementation and fulfillment of all sponsor deliverables as outlined in signed agreements, including but not limited to: agendas, Summit landing pages, custom web sites, on site signage and collateral, in-book branding, logo usage, client entertaining (i.e. Salon Dinners), RSVP lists, sponsorship questions as it relates to their agreements/contracts, etc.
  • Collaboratively work with internal teams to enhance activations for sponsors and executes all sponsor/partner deliverables to meet Forbes’ partners’ goals while keeping the integrity of the Forbes brand intact for events and summits
  • Act as lead on all client calls and e-mail correspondence and introduce other department leads/contacts (i.e. Programming, Events, Social) where and when appropriate
  • Develop client-facing materials for post-sale meetings and calls including comprehensive call agendas, call recaps, program details and deadlines
  • Knowledge of Forbes’ product lines, including Forbes.com, Forbes Magazine, Forbes BrandVoice native advertising platform, and Forbes Live Events while possessing the authority to articulate their value and ability to meet client objectives
  • Work with Account Managers to provide all elements necessary for comprehensive and timely delivery of recap books (i.e. event details, photos, etc.)
  • Demonstrate outstanding organization, preparation, and ability to communicate to clients, VIPs, and executives
  • Ability to travel as well as work select nights/weekends
  • General support to Client Success team when necessary

Requirements:

  • 2+ years of experience in Media
  • Bachelor’s degree
  • Maintains strong communication skills, both written and verbal
  • Must be well versed in Microsoft Word, Excel, PowerPoint, Outlook, Google Suite (ie Docs, Sheets, etc.)
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