Diversity reboot

Born and raised in the Washington, D.C. Metro area with Colombian roots as a first generation American; Jeff is a Customer Success Manager at ServiceNow working with Financial Services customers to ensure they are successfully utilizing the platform while also being responsible as the Marketing and Communications Lead for Unidos at ServiceNow, one of many Employee Belonging Groups at ServiceNow. Jeff obtained an undergraduate degree from George Mason University in Criminology and an MBA from the University of Illinois at Urbana-Champaign. In his spare time, he enjoys spending time with his wife, two daughters, English Bulldog and black cat; however, he is also on the Board of Directors for the Latino Economic Development Center, a regional non-profit that serves communities with the skills and financial tools to thrive, a delegate for the Minority Student Achievement Advisory Committee for Loudoun County Public Schools, advocating for minority students to the school board on a variety of topics and issues, and a member of the Pan American Symphony Orchestra of Washington, D.C., a culturally immersive experience that bridges the gap of Latino representation in the arts in the Washington, D.C. area.