Mid Market Solution Consultant, Zendesk
Racquel Hill is a strategist, transformative coach and dynamic leader. With over a decade of professional experience as an educator, sales engineer, and public speaker, Racquel thrives at the intersection of education and technology. She speaks from first-hand experience about the isolating journey of being Black in tech, while actively and intentionally working to build community, increase representation in spaces and transform tech and education communities across the globe. At Zendesk, Racquel partners as a strategic consultant with account executives to bring company visions to life. By considering a customer’s pain points and performance objectives, she establishes trust with customers and creates innovative presentations that demonstrate how to use software to accomplish their business goals. In 2022, only her second year in the role, she led initiatives to train new colleagues and influenced over $2MM in annual revenue.
Prior to Zendesk, Racquel served as a clinical engineer for innovative medical device development where she programmed implantable devices for pain management and heart failure. More recently she served as a Founding Director at a college and career access organization in Atlanta where she worked across multiple schools and districts. She has served on the school governance board for a local high school as they attained STEM certification and expanded their offered coursework. Given all her experiences working with high schools and in the post-secondary landscape, Racquel strives to transform the college admissions process so that students can thrive beyond their K-12 experience. As the CEO and founder of A City on The Hill, Racquel provides intentional and personalized student coaching and has created college access curriculum, led workshops, and coached students to earn over 500 admission offers and over $40MM in scholarships and aid. To partner, you can connect with Racquel via her website www.acityonthehill.com.