Remote
Full Time Mid-Level Posted a month ago

If this role seems interesting, irrespective of your location or identities, please reach out.

Even if you don't think you meet all of the criteria but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join our team. We'd love to hear from you.

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.

We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.

Metabase users need your help! They need help figuring out how to get data from all the various places it lives, transform it into useful shapes, or to convert their questions into actual queries that can be executed. That’s where you come in!

Your day will involve a mix of: helping our users (one to one), writing up your solutions to help our entire user community (one to many) and helping us maintain our reference applications. Any given week, you might talk to our users to hear what they’re trying to accomplish, construct SQL queries to analyze data in Metabase, drop into a programming language to debug an embedding issue, or collaborate with our writing team.

Being a Success Engineer at Metabase would be a great fit for you if you:
  • Enjoy helping people and solving their problems
  • Have a strong technical background (minimum of 3 -5 years writing production code or administering systems)
  • Have experience with using data visualization or data analytics tools (bonus if you have experience using Metabase)
We are looking for someone who has expertise in one or more of the following:
  • Running Metabase on a variety of operating systems for multiple years
  • Strong background in networking and how web applications function
  • Managing servers (either physical, or Docker, or AWS/GCP/etc)
  • Managing databases and strong SQL skills
It’s not required, but a plus if you:
  • Have experience with open-source products
  • Are fluent in multiple languages (this is helpful as our users are world-wide)
  • Have experience with Snowflake

We're a global team (50% outside of the US), fully distributed (from Taiwan to California), who gets things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers.

We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we just raised a $30M Series B to take our approach to the next level for years to come.

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Success Engineer