RVP, Financial Services - SMB

San Francisco, CA, United States Posted 3 hours ago

The RVP, Financial Services - SMB will manage and motivate a team of Account Executives (AEs) to achieve individual sales quotas where targets will be prospects within the Small-Medium Business Financial Services vertical. This sales leader will measure, monitor and hold AEs accountable for their activities and results as well as lead by example. They will also assist in making account calls with AEs, assist in account health monitoring, and effectively maintain DocuSign's value within accounts as well as deliver and coach Sales Demo’s via Webex tool. This leader will mentor each AE individually while also building a strong cohesive, collaborative team. They are also responsible for monitoring forecasting efforts, customer satisfaction, churn and delivering on quota.

This position is a People Manager and reports to an AVP, Commercial Sales.


  • Grow DocuSign GNMRR within the corporate sales account base
  • Daily management of Account Executives
  • Develops & executes upgrade/renewal process & strategies and ensures compliance to internal data management & reporting including use of Salesforce.com
  • Assesses sales activities & forecasts to determine sales progress & required improvements. Recommends & implements improvements to achieve sales goals.
  • Coach salespeople to develop their sales skills including vertical market management, forecasting, prospecting within account base, negotiations, & other necessary skills; while maintaining individual accountability to goals
  • Maintain/protect DocuSign core values by hiring culturally aligned team members & leading by example.
  • Provides value in complex negotiations & the closing of new business, including appropriate use of Senior Sales & Corporate Executives to maximize results
  • Work with each AE to develop & implement vertical-wide business & sales plans to achieve sales quota
  • Ensures the team effectively leverages sales tools & systems consistently & in alignment with Rules of Engagement.
  • Communicates & prioritizes product & business needs from the field to appropriate corporate departments.
  • Identifies & supports opportunities for the training & professional development of department personnel.
  • Provides the sales team an effective sales executive to leverage in the sales cycle.

Basic Qualifications:

  • BA/BS in a business or a technical related field of study from an accredited college or university.
  • 2-5+ years of management experience with specific experience in selling software preferred.

Preferred Qualifications:

  • Demonstrated ability to consistently generate revenue & exceed quota by managing process for identifying, qualifying, & closing new business as well as and not limited to growing an existing install base.
  • Demonstrated ability to develop and maintain effective business, sales, & vertical market plans.
  • Demonstrated ability to successfully negotiate & close complex contracts.
  • Demonstrated ability to successfully resolve situations that are broadly defined, complex, diverse, & occasionally, unprecedented.
  • Excellent communication & presentation skills, both verbal & written.
  • Demonstrated ability to identify new, creative ways to drive more businesses to purchase & utilize DocuSign’s diverse solution suite.

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