Primarily responsible for ordering SIMS and configuring network devices for wireless (cellular) technologies. Will be the point of contact between L&W and the various ISP vendors. Ensures Jira tickets are updated with current status, provides status reporting and metrics. Will also ensure circuit IDs and Telecom providers are updated and accurate in the Solarwinds network monitoring system.

Essential Job Functions:

  • Configure and deploy cellular devices from various vendors such as Digi, Cradlepoint, Sierra, and Cisco.
  • Submits and tracks telecom circuit orders, cancellations, and moves between SG, the ISPs field service and the remote casino.
  • Ensures circuit data and telecom provider information is accurate in the Solarwinds NMS for all the gaming sites and data centers
  • Will reviews weekly/monthly reports of circuit outages and issues to determine if upgrades are necessary
  • Will be a point of contact for support in circuit outages that require ISP escalations
  • Coordinate installation and provisioning of network equipment and circuits with customers, field service, and ISP’s
  • As part of the deployment team will be required to provision Cisco network devices and windows controllers as needed.
  • Other tasks as assigned
Qualifications

Training and/or Experience:

  • 3+ years experience working with wireless telecom carriers and supporting wireless networks and devices
  • Cisco CCNA certification or relevant experience

Education:

  • BS or higher in Computer Science, Engineering, MIS or related field (or commensurate experience)

Knowledge, Skills, & Abilities:

  • Experience in design and provisioning of wireless communication systems with experience in cellular systems preferred
  • Knowledge of network monitoring protocols (SNMP) and systems such as Solarwinds
  • Python scripting experience a big plus
  • Ability to create and maintain Visio and Excel network documentation
  • Understanding of IP concepts including routing, sub-netting, and VLAN's
  • Knowledge of TCP/IP including IPv4 and IPv6
  • Must possess excellent verbal and written communication skills
  • Requires excellent analytical, problem solving, organizational and time management skills.

Must be able to obtain required gaming cards and licensing upon employment. A security investigation will be conducted. A drug test will be required before employment

Physical Requirements:

Close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, ability to distinguish colors. Ability to view computer monitors for extended periods.

#LI-NH3 , #LI-Hybrid

Work Conditions:

Normal office conditions, day, swing, night, full time, part time, rotating time shifts. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light & Wonder and its affiliates (collectively, “L&W”) are engaged in highly regulated gaming and lottery businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

Mission
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Tech Ops. Engineer