Austin, Texas, United States

Here at Skedulo we work on leading Deskless Productivity Cloud solutions powered by AI and machine learning to empower organizations to manage, engage and analyze their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. We’re also proud to have partnered with government bodies and healthcare organizations worldwide to bring the fight to COVID. We are driving the roll out of vaccine programs at scale internationally and playing our part in helping the world reopen on schedule.

Like a lot of the world’s most recognisable tech companies, we started small, working out of a garage but even then we had the ambition to be great. Fast forward to 2021 we are an Australian start up success story and one of the world’s fastest-growing SaaS companies with offices in San Francisco, Brisbane, Sydney, London and Ho Chi Minh.

If you’re drawn to solving interesting hard problems and want to help develop software that will make a difference in people’s lives, Skedulo is for you. Visit our website to learn more about what Skedulo does and to learn more about our people and team.

We are seeking an exceptional Solution Architect to join our ever-growing team. The Solution Architect's primary responsibility will be to ensure customer success and the value of using Skedulo by scoping and designing complex and innovative solutions that will solve the identified business problems and encourage high adoption. This role partners closely with the Sales, Delivery, Product and Customer Success teams to get to the root of the Customer’s problems for their deskless workforce, and work to take the solution from design to development and finally roll out to the key users and stakeholders.


Responsibilities

Key objectives and responsibilities will include:

  • Plan and facilitate prospect and customer workshops to understand business problems and design solutions that will solve these problems.
  • Create detailed solution and technical architecture diagrams, data models and process maps to support Skedulo Project Delivery of solutions.
  • Leverage Skedulo and customer branded assets to design prototypes to enable internal and external stakeholders to envision the software solution and support their understanding of the solution.
  • Drive revenue and operational efficiency by designing repeatable extensions for custom implementation projects.
  • Provide guidance and technical expert services for customer and partner technical resources..
  • Create detailed Technical and Functional Documentation, outlining the design and scope of solutions, including diagrams of the proposed solution, data model and integration requirements, for delivery to prospective customers
  • Play the role of a first-level reviewer for customer redlines on any Statement of Work Legal documentation.
  • Work closely with Skedulo Product Management to champion customer-requested features while continually supporting the overall theme of making Skedulo the forefront of innovation in the mobile workforce management market.
  • Work closely with the Sales Team to understand prospect business challenges and demonstrate how Skedulo can maximize their business success.
  • Support the Project Delivery team as they execute the build, test, train and deployment of projects when they have architectural questions or the customer changes their requirements.
  • Oversee the creation of As-Built technical specifications for custom development and systems integration requirements.

Requirements

Minimum Qualifications

  • Must have at least a Bachelor's degree in Engineering, Information Management, Computer Science, Software Engineering, MIS or related field.
  • Must have at least 3 years prior work experience as a Solution Architect in a complex environment; Salesforce Platform experience is highly preferred.
  • Must have at least 3-5 years of project delivery experience and significant pre-sales experience leveraging presentation skills and the ability to demonstrate solutions.
  • Must have excellent written and spoken English communication skills


Desired Skills/ Experience

Desired candidates will have the following skills/experience in conjunction with the minimum qualifications:

  • A proven ability to learn new products, develop technical knowledge and apply new skills in a high paced environment
  • Prior experience working in a strong, teamwork focussed environment
  • Good knowledge of web services and integration
  • Experience delivering high-quality wireframes and mockups in a pre-sales environment
  • Force.com / Sales Cloud / Service Cloud / Visualforce design experience
  • Security / Permissions Design experience


Additional Requirements

  • Must be willing to travel as needed no more than 20% from time to time as set forth by the Company.
  • Must have a valid US work visa upon hire.
  • Must have a reliable internet connection and a at home workstation setup. (remote stipend is provided for remote employees to assist with some of these items)

We encourage you to apply!

If you read through the requirements as a checklist and haven’t ticked every box, please don’t rule yourself out just yet. We’ve seen the research that women and other people in underrepresented groups tend to only apply when the checklist is all ticks and no crosses. Don’t self reject!

Skedulo is proud to be an Equal Opportunity Employer. We believe that a diverse makeup of our workforce is a reflection of the communities we care about and serve. We are committed to creating a diverse workplace and inclusive culture. All qualified candidates are considered for employment regardless of race, color, ancestry, age, religion, gender identity, gender expression, sexual orientation, national origin, veteran status, marital status, mental or physical disability, or any other characteristic protected by applicable law.

If you require assistance or accommodation due to a disability, please contact us at peopleops@skedulo.com.

Benefits

  • Fun, creative and fast-paced working environment
  • Competitive Healthcare Benefits
  • Competitive salary
  • 7 paid sick days per year
  • 4 weeks paid leave per year
  • 10 days paid public holiday per year
  • 8 Mental Health paid days off per year
  • 3 Paid Volunteer Days per year
  • Paid Calm App Subscription
  • Stock Options/ Equity
  • 401k 4% Company Match
  • Paid Parental Leave
  • Learning & Development Stipend
  • Employee Referral Bonus

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Mission
We're connecting diverse talent to big career moves. Meeting people who boost your career is hard - yet networking is key to growth and economic empowerment. We’re here to support you - within your current workplace or somewhere new. Upskill, join daily virtual events, apply to roles (it’s free!).
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Solution Architect (SaaS)