Essential Duties and Responsibilities:

• Hands-on Leadership of the design and implementation of Cloud Infrastructure and On-Premise systems
• Bridge the technical and organizational complexities of creating large-scale, cross-team solutions
• Mentor and/or lead developers working on technical and process implementations
• Design and implement future state SaaS / IaaS architecture utilizing Infrastructure as Code and Configuration Management approaches
• Understand and drive to achieve automated Cloud Native Solutions in Microsoft Azure and AWS environments.
• Implement and continuously improve upon Container Orchestration platforms to support Microservice modeled development and adoption thereof.
• Implement and collaborate on solutions that increase the monitoring and observability of systems at scale and detect and alert on trends of information.
• Define metrics to ensure the high performance and stability of our development, test, and production environments.
• Enable and implement continuous delivery and continuous integration.
• Analyze a variety of approaches to SRE / DevOps problems – provide pros and cons of different approaches to the team to arrive at an agreed-upon direction.
• Promote and contribute to best practices.
• Plan and execute tasks within an agile environment.
• Provide first-level support for application software issues in all environments.
• Prioritize and rapidly troubleshoot issues to ensure maximum uptime and optimal performance for customers in our production environment.

Job Qualifications

• Education: Bachelor of Science degree in Computer Science or related field. Master’s degree preferred.
• Minimum 10 years of software-related experience required, with a mixture of Site Reliability, DevOps, or Release Engineering experience with Software Engineering experience in backend services or data systems
• Able to communicate complex technical projects to multiple staff types effectively in order to achieve buy-in on plans and proposals.
• Demonstrated technical leadership or management delivering software or infrastructure platform for a global commercial B2B or B2C SaaS or IaaS product
• Ability to define and manage projects using a variety of tools and methods. Agile Scrum and Kanban, Jira, and Confluence preferred.
• Experience and deep commitment to the transformation to a DevOps culture focusing on continuous integration – full lifecycle of building, automated and performance testing, and automating deployment.
• Instrumentation experience with APM tools such as App Dynamics, DataDog, or Splunk
• Hands-on experience exposing/consuming metrics and other system KPIs; PagerDuty, Prometheus, Grafana, AlertManager experience a plus.
• Cloud experience and architecture understanding of Azure and/or AWS.
• Experience using Infrastructure as Code tools Terraform, Azure RM, CloudFormation
• Hands-on experience with Kubernetes, OpenShift, or similar container orchestration systems
• Experience with Docker, Podman, container solutions, management tools, and challenges.
• Experience with Ansible, Chef, Puppet or other Configuration Management tools
• Extensive experience with Linux, Unix, Windows
• Hands-on experience with Python, shell scripting, Groovy, Golang, etc.
• Experience with Jenkins, Azure DevOps, TeamCity, or other Continuous Integration tools
• Experience with build tools like Maven and Gradle
• Solid understanding around Cloud Authentication, Authorization, and Secrets Management.
• Azure RBAC/ AWS IAM - built-in and custom Roles, Security Groups and Scopes.
• Demonstrate strong problem analysis, problem resolution, and decision-making and judgment skills.
• Demonstrate understanding of complex software architecture, and the ability to help enhance, support, and troubleshoot that architecture.
• Ability to leverage technical know-how to find viable compromises amidst competing business needs.
• Demonstrate ability to plan and excel in a fast-paced and demanding environment.

Other Knowledge, Skills, Abilities or Certifications:

• Strong affinity towards improving security at all levels of SDLC and CI/CD pipelines.
• Strong affinity towards Cloud Native Computing Foundation objectives
• Able to plan and execute projects as part of a collaborative team.