Sales Engineer - Technical

Main Location
New York City, NY, United States
Open jobs

Chainalysis is one of the fastest-growing companies in the cryptocurrency space. Our cryptocurrency investigation and compliance software is used by the world’s leading law enforcement agencies, regulators, and businesses as they combat fraud, human trafficking, money laundering, and other illicit activity involving cryptocurrencies. With offices in New York, Washington D.C., London, and Copenhagen, we are backed by Accel, Benchmark and other leading names in venture capital. Our mission is to build trust in blockchains.

The Sales Engineer at Chainalysis is the technical champion for prospects and customers. You’ll help qualify and close new business by providing technical expertise during sales presentations, product demonstrations, and proof of concepts. Aside from being a highly visible technical and product expert in the pre-sales process, you’ll also be a primary driver for the internal advancement of customer requirements.

Responsibilities

  • Be a technical subject-matter authority and successfully support the Sales team in demonstrating platform value to prospects from inquiry to order
  • See the big picture: architect solutions to solve customer problems, uncover business challenges, and develop custom solutions
  • Create and deliver compelling product demonstrations and proof of concepts
  • Serve as the technical subject-matter expert during preliminary conversations and presentations with potential customers
  • Work closely with the Sales team to remove technical bottlenecks
  • Present technical and architectural concepts to a variety of audiences, including developers, architects, and IT professionals
  • Efficiently respond to RFPs/RFIs and security questionnaires as needed
  • Provide insightful feedback from prospect conversations to Product and Engineering teams

Requirements

  • 3+ years of prior Sales/Systems Engineering, or Solution Architect experience with software in a SaaS/Cloud environment
  • Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.
  • High energy, self-starter comfortable with ambiguity in entrepreneurial environments
  • Extraordinary professional, sales, and technical capabilities
  • Bonus: experience working with clients in Financial Services, Law Enforcement / Regulation, and other related verticals

Mission
We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
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Sales Engineer - Technical
Chainalysis Inc.