Full Time Posted a month ago
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Job Type

Full Time

Job Details

Job Description

At ServiceNow, we are equal parts dreamers and doers, leaders and partners. We believe in the power of the individual to achieve amazing things, and we work as a team to get it done—whatever it is. Above all, we’re driven by a desire to build products—and a company—that will change the way people work. 

The Solution Consultant Academy offers talented individuals a direct path into what may be the most exciting, challenging, and rewarding position in technology sales. It is designed to attract, develop, and retain high-potential individuals with the purpose of creating a pipeline for Solution Consulting leaders across ServiceNow.

Our Objective

The 6-month SC Academy program will prepare you for a successful career in Solution Consulting.  This opportunity will collaborate with Solution Consulting leaders at ServiceNow, experience intensive on the job training and broad-based exposure to all aspects of company operations. The cohorts will receive accelerated professional development, world-class mentoring, and unique networking opportunity across the organization.  A great SC will be seen by customers as a trusted advisor and seen by sales as the quarterback of the deal. 

What you get to do in this role

  • Learn ServiceNow workflow training, sales and product demonstration instruction, and education in information technology
  • Partner with ServiceNow community and the SC Sales team to understand our technology solutions and transition support into sales.
  • Deliver and demonstrate technology solutions to address challenges
  • Answer product features and technical questions from customers, channel partners and ServiceNow colleagues
  • Utilize tools and education through mentorship and hands on training to be successful in pre-sales and share best practices

To fully understand the scope of ServiceNow business, you will rotate through training that will include:

  • ServiceNow Foundations, Solutions and Application Enablement
  • Demo training
  • Value Selling
  • ITIL training
  • RFP Proposal & Knowledge Management
  • Demo Data, Scripts & Builds
  • SC Enablement & Content Management
  • Technical Writing
  • Business Value Consulting
  • Program Management


In order to be successful in this role, we need someone who has:

  • 1-3 years of experience with prior internships, professional experience or consulting backgrounds
  • Ability to learn new technology and workflows
  • Demonstrated ability to influence and consult decisions and strategy
  • Strong interpersonal skills and customer centric attitude
  • Solid presentation capabilities and communication (verbal and written)

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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Associate Solution Consultant, SC Academy
I'm Interested