Sales Operations Mgr
Onsite
Tokyo, Japan
Tokyo, Japan
Full Time Posted 12 days ago
Job Type
Full Time
Job Details
Job Description What you get to do in this role:
- Define and execution program plans with cross-functional GTM teams to ensure commercial & operational readiness for launch.
- Influence and work cross-functionally to align functional plans, identifying, and actively managing risks and issues to resolution to ensure successful launch
- Ensuring comprehensive planning including post sale readiness
- Define & manage KPI’s (leading, lagging indicators) across product lifecycle
- Accountable for identifying and driving action plans cross-functionally to improve KPI’s
- Mobilize and lead a variety of initiatives across the NPI transformation portfolio, including digitization and automation projects
- Develop, manage and execute detailed project plans that consider all requirements, constraints, resources, and deliverables associated with the defined objectives
- Drive projects from inception to completion, ensuring all workstream deliverables are completed on time, on budget, and with quality
- Lead NPI launches, refining & optimizing processes
- Conduct thorough and detailed analysis to produce data driven recommendations to enable leadership decisions
- Deliver progress updates to stakeholders and leadership
- Continuously apply a customer / partner lens across the customer journey to identify and execute optimization opportunities to improve NPI objectives.
- Proven experience in product release management and launching SaaS offers
- Strong program/project management skills & strong facilitation skills
- Leading diverse, high performing matrixed teams
- Highly analytical, fact driven, and process orientated mindset
- Ability to conduct meaningful analysis of complex data and translate the results into actionable messages and deliverables
- Thrives in fast-paced environment, adept at managing multiple priorities in a dynamic environment to drive results
- Well-versed in SaaS business processes and customer lifecycle.
- Ability to challenge the status quo and develop mindshare to drive towards a common goal
- Combination of strong intellect, exceptional active listening skills, and creative problem solving skills
- Excellent verbal & written communication skills, including the ability to synthesize information that can be easily consumed by various executive audiences
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