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Job Details

About the Role:

Grade Level (for internal use):


The Role: Syndicated Loans Agency Operations Associate, Asset Services

Grade: Grade 07

The Location: Malaysia

The Team:

The Agent Services team performs as a Syndicated Loans Agency operations team for our client base, performing all operational tasks to support both the borrower and lenders. Acting as an agent is a varied and highly visible role requiring accuracy and the understanding of complex deal mechanics.

The Impact:

S&P Global are seeking a motivated Analyst to work within the Agent Services team administering the lending portfolios for our client base. The individual will be responsible for the lifecycle events of the deals, communicating with our clients, their borrowers and the lending syndicate members. Additional responsibilities include partnering with other S&P Global business lines to drive continued progress of the regions to support the global operating model and local client base.

What’s in it for you:

  • Opportunity to be involved in a rapidly growing business, with a varied and interesting role managing multiple stakeholders
  • Having the exposure to both the private and broadly syndicated sides of the lending market incorporating various financial instruments and lending structures
  • Be a part of a dynamic business, interacting with clients across the industry
  • Working for a global business focused on the personal growth and development of its employees


  • Executing the operational requirements to manage the lifecycle events of a syndicated loan
  • Supporting more junior members of staff with any complexities within the deal/portfolio
  • Interpreting the underlying legal documents to ensure the deal and its members are managed in compliance with the terms
  • Answering client, borrower and lender queries in a timely manner
  • Financial analysis of deals to ensure accruals and pricing mechanics are correct
  • Management of outstanding work items in line with expected Key Performance Indicators (KPI’s)
  • Ensuring a high level of accuracy to minimize operational risk within the lending portfolio

What We’re Looking For:

Business Competencies

Education and experience

  • BA or BS or equivalent experience
  • Finance specialism preferred
  • 2 year+ of relative business experience

Commercial awareness

  • Banking or investment industry experience
  • Customer relations experience
  • S&P Market Intelligence product suite knowledge preferable (WSO, iLevel, Thinkfolio, EDM)

Personal Competencies

Personal impact

  • Strong work ethic – organized, detail oriented, analytical, task driven
  • Good problem-solving initiative
  • Ability and willingness to learn complex processes
  • Work collaboratively with other teams and product lines globally to support and develop the business operating model


  • Strong, business-level verbal and written communication skills are required.


  • Able to effectively manage individual responsibilities whilst continuing to provide support to the wider team
  • Provide support and training to less experienced members of the team
  • Ability to work effectively alongside others and communicate well with stakeholders at varying degrees of seniority

Flexible Working (optional)

We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can. 

Return to Work

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return-to-Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

About Company Statement:

S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.

For more information, visit www.spglobal.com

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.


We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

  • Health & Wellness: Health care coverage designed for the mind and body.

  • Flexible Downtime: Generous time off helps keep you energized for your time on.

  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.


Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  


If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. 


OPRTON203 - Entry Professional (EEO Job Group)

Job ID: 293796
Posted On: 2024-04-23
Location: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
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Syndicated Loans Agency Operations Associate, Asset Services
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