Manager, Commerce Strategist (Adobe) - Marketing & Commerce Transformation Consulting
Onsite
New York City, NY, United States
New York City, NY, United States
Job Details
Specialty/Competency: CustomerIndustry/Sector: Not ApplicableTime Type: Full timeTravel Requirements: Up to 60%A career in our Customer Marketing practice, within Customer Consulting services, will provide you with the opportunity to help our clients design customer strategies that address the customers’ underlying needs and desired outcomes. We help build bridges between digital and analog mediums, delivering personal and contextual experiences powered by technology and analytics, and driving the total experience by engaging the customer, product, partner, and employee experiences. Our team helps clients take advantage of the most important digital trends and tools to integrate sales, service, and operations in a way that leads to measurable business results. As part of our team, you’ll help clients develop marketing strategies and operating models, portfolio and brand management, and improve their channel strategies. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firm's/client's expectations.
- Use data and insights to inform conclusions and support decision-making.
- Develop a point of view on key global trends, and how they impact clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Simplify complex messages, highlighting and summarising key points.
- Uphold the firm's code of ethics and business conduct.
- Defining B2B and B2C digital marketing strategy in support of client ecommerce businesses;
- Defining key digital marketing goals and objectives, define digital marketing solutions that address business goals, and corresponding technology roadmap;
- Assessing and building digital marketing operational capabilities to support their digital sales channels;
- Demonstrating extensive technical knowledge of digital marketing solutions across integrated platforms: e.g. ecommerce, digital marketing, promotions, CRM, etc;
- Demonstrating extensive knowledge of data required to support a digital marketing solution in support of client ecommerce business objectives; and,
- Demonstrating extensive knowledge of capabilities and technical requirements of digital marketing tools and systems.
Learn more about PwC
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