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Job Details

Specialty/Competency: Customer
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 60%

A career in our Customer Marketing practice, within Customer Consulting services, will provide you with the opportunity to help our clients design customer strategies that address the customers’ underlying needs and desired outcomes. We help build bridges between digital and analog mediums, delivering personal and contextual experiences powered by technology and analytics, and driving the total experience by engaging the customer, product, partner, and employee experiences. Our team helps clients take advantage of the most important digital trends and tools to integrate sales, service, and operations in a way that leads to measurable business results. As part of our team, you’ll help clients develop marketing strategies and operating models, portfolio and brand management, and improve their channel strategies.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.



Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
3 year(s)

Preferred Qualifications:

Certification(s) Preferred:

Adobe Commerce Expert Business Practitioner, Master Architect

Adobe Marketo Engage Expert Business Practitioner, Master Architect

Adobe Real-Time CDP Business Practitioner

Preferred Knowledge/Skills:

Demonstrates thorough abilities and/or a proven record of success as a team leader including:

  • Performing Business Analyst responsibilities working on large and complex digital commerce strategy, discovery, and implementation projects;
  • Demonstrating digital commerce business and application domain knowledge to aid in critically evaluating the balance of business and technical needs;
  • Being able to understand the technical analysis of existing or potential digital commerce systems and data integration required based on solution design and requirements;
  • Defining and documenting use cases; manage user acceptance testing (UAT) with business stakeholders including development of UAT test plans, required comms, etc; review and sign off on UAT plans;
  • Demonstrating deep understanding of business or technical stakeholder’s perspective and translating the requirements into the appropriate deliverables in an Agile/Scrum delivery model;
  • Demonstrating an intermediate understanding of the SDLC activities expected to deliver custom developed and packaged applications and Agile Requirements Methods; 
  • Working collaboratively within a delivery team at all levels including stakeholder management, with considerate ability to take ownership of tasks and complete them with minimal direct supervision; 
  • Using straightforward communication, in a structured way, when influencing and connecting with others; and,
  • Upholding the firm's code of ethics and business conduct.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.





For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-advisoryseniorassociate
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Senior Associate, Commerce Strategist (Adobe) - Marketing & Commerce Transformation Consulting
I'm Interested