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Job Type

Full Time

Job Details

Date Posted:



United States of America


VA543: 22270 Pacific Blvd, Dulles 22270 Pacific Boulevard Building CC5, Sterling, VA, 20166-6924 USA

Position Role Type:


We are looking to fill an Administration Technician position located in Herndon, VA, supporting a dynamic business office. The successful candidate will perform a combination of admin technician and case management tasks. This position will support analytical and digital divisions, and assist with applications that support case management tasks, which may include providing process improvements needed to execute case management tasks more consistently and efficiently. The role will, from time to time, include processing incoming and outgoing mail, in accordance with strict policies and procedures, as well as perform other tasks such as document scanning, interacting with case managers, and other office tasks and duties, as required. The successful candidate will be required to electronically review a subset of newly processed documents; identify any possible duplicates in the repository; review metadata and images relating to the documents that will aide in identifying potential duplications; and record case management decisions in the database system. Candidate will also coordinate intra- and inter-organizational referrals. Must be willing to learn and to provide process improvement ideas that will enhance the performance of the team.

Mandatory Skills:

  • Proficiency in on-line tools and desktop applications such as, MS Word, Excel, and Access, and other required systems, in order to be able to perform the duties.

  • Must have strong skills in 'attention to detail' to ensure that case files are recorded and tracked accurately.

  • Strong work ethic; organizational and time management skills.

  • Must have the ability to communicate clearly and effectively with peers and management.

  • Must have strong customer service skills to maintain effective working relationships at all customer levels as well as the ability to develop good rapport with outside liaisons.

  • Ability to work independently and/or in a team environment.

  • Provide back-up support to other members of the team for coverage and opening and closing as required.

  • Ability to handle multi-tasking priorities, as well as adapt to changing work requirements.

  • Must have an understanding of security requirements and follow program guidelines/procedures.

  • Willing to learn and provide process improvement solutions/ideas.

  • Collaborate with other team members to ensure coverage between 7am to 6 pm.

  • Must have an active TS/SCI clearance with Poly and be crossover eligible.

Optional Skills:

Knowledge of the intelligence community.

Education/Skill Experience:

A bachelor’s degree +2 years of relevant experience; or a minimum of 6 full years of experience specific to skill must be reflected.  

Additional Notes:

This requisition is eligible for an employee referral award.  ALL eligibility requirements must be met to receive the referral award.

Relocation assistance isn't available

About Cybersecurity, Intelligence and Services

The Cybersecurity, Intelligence and Services (CIS) business provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. CIS brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets


The salary range for this role is 64,000 USD - 128,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Administration Technician
I'm Interested