Assist Distribution Managers with home delivery, single copy, third-party distribution of the Houston Chronicle along with several third-party distribution partner contracts. The Distribution Assistant may also receive work assignments within many areas of the distribution function, which may include transportation, customer service, and redelivery operations.  This position is part-time.

•   Ensure compliance with independent contractor agreement; recommend corrective action for violations.
•   Monitor delivery of all products distributed by contractors within the delivery area.
•   Assume delivery responsibilities for open routes when necessary.
•   Contact customers with service-related problems; Work with Distributors and independent contractors to resolve service          issues in a timely and permanent manner.
•   Verify the accuracy of information submitted by independent contractors.
•   Monitor and assist in the delivery of customer issues such as missed, damaged, or late delivered papers.
•   Regularly attend departmental meetings to maintain a cohesive, well-informed unit.
•   Assist other departments as necessary.
•   Regularly communicate progress and concerns to the supervisor.
•   Prepare requested reports in a timely and accurate manner.
•   Periodically audit routes to evaluate service performance and route structure efficiency.  
•   Actively recruit independent contractors.
•   Ensure that the distribution center is maintained in a safe, secure, and clean manner.
•   Other essential duties and tasks as assigned.
 

About the Houston Chronicle:

The Houston Chronicle serves Houston’s 2.3 million residents — as well as all of Texas — with content and marketing solutions across two of Houston’s largest websites, HoustonChronicle.com and Chron.com, along with our newspaper and magazine brands. The content and innovative business solutions we provide invite readers to join conversations about communities we’ve been helping prosper for more than 120 years.

About Hearst Newspapers:

With 2,500 employees across the nation, HNP encompasses a network of 24 daily and 52 weekly publications, including the San Francisco Chronicle, Houston Chronicle, San Antonio Express-News and Albany Times Union, several top digital-only news and lifestyle sites, marketing services businesses, and entertainment businesses such as King Features Syndicate. 

At HNP, we are investing in new and innovative ways to tell stories – growing newsrooms, diversifying tools, evolving platforms – to support the millions of people who trust us each month to help them make decisions, take action and be inspired.  

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Distribution Assistant - Part Time

Assist Distribution Managers with home delivery, single copy, third-party distribution of the Houston Chronicle along with several third-party distribution partner contracts. The Distribution Assistant may also receive work assignments within many areas of the distribution function, which may include transportation, customer service, and redelivery operations.  This position is part-time.

What You'll Do

•   Ensure compliance with independent contractor agreement; recommend corrective action for violations.
•   Monitor delivery of all products distributed by contractors within the delivery area.
•   Assume delivery responsibilities for open routes when necessary.
•   Contact customers with service-related problems; Work with Distributors and independent contractors to resolve service          issues in a timely and permanent manner.
•   Verify the accuracy of information submitted by independent contractors.
•   Monitor and assist in the delivery of customer issues such as missed, damaged, or late delivered papers.
•   Regularly attend departmental meetings to maintain a cohesive, well-informed unit.
•   Assist other departments as necessary.
•   Regularly communicate progress and concerns to the supervisor.
•   Prepare requested reports in a timely and accurate manner.
•   Periodically audit routes to evaluate service performance and route structure efficiency.  
•   Actively recruit independent contractors.
•   Ensure that the distribution center is maintained in a safe, secure, and clean manner.
•   Other essential duties and tasks as assigned.

Qualifications

•   Ability to adapt and react to chang and, excellent communications skills
•   Some Computer skills using Outlook, Word, and Excel. Ability to learn 3rd Party programs such as RouteSmart.
•   Ability to work a flexible schedule.
•   Reliable transportation, valid driver’s license, and proof of auto liability insurance.
•   Ability to lift, push and pull up to 65 pounds.
•   Ability to frequently climb stairs.
•   Standing – 50% of the time.
•   Walking – 50% of the time.