I'm Interested
powertofly approved What S&P Global Has to Offer:

We met with women at S&P Global to hear about the teams they're leading, the products they're building and how they integrate work with life.

Hear directly from Irina, Megan, Sameena and Meredith.

Job Details

About the Role:

Grade Level (for internal use):

Job Description
  • Department overview:

    Technology groups develop and support systems which provide pricing, analytics, valuation services.,clearing and calculation services for Markit’s flagship range of OTC derivatives, private equity investments, structured notes,Loan and many other information products.

    Position summary

    • Be part of successful team to monitor, support, enhance and streamline Production And Application Support for mission critical App which power Markit’s industry leading range of Fixed Income & indices data products.
    • This role would suit an experienced technical resource with experience managing an operational support function in a high pressure environment which demands high system performance and accuracy.
    • Hands-on Oracle, PL/SQL, Unix, Shell Scripting preferred as this role will contain a hands-on element and will also involve mentoring technical staff within these disciplines. Knowledge of Core Java will be an added advantage.
    • Work on maintaining and monitoring systems powering pricing for one of the several of the highest profile asset classes which are undergoing rapid & exciting change.
    • Early joiners would be preferred.

    Duties & accountabilities

    • Expertise in Application and Production support.
    • Implementation of processes to monitor financial batches.
    • Management of support of operational and technical incidents from detection through to resolution.
    • Responsibilities will include hands-on fault diagnosis and resolution, process creation and optimization, knowledge sharing and delivery against agreed goals and objectives.
    • Act as SPOC of 1-2 Products, Ownership of end to end production support, Requirement analysis and Root cause analysis
    • Drive and take responsibilities of Support tools, implementing consistency across project and process management
    • Drive release management and setting up standard process to followed across product.
    • Required to work in different shifts as required and work on weekends for supporting releases and/or outages etc.
    • Involve and drive RCA for repetitive incidents and provide resolutions.
    • Driving excellent levels of service to the business, effective management & technology strategy development and ownership through defined process
    • Ownership and drive of Scheduling technologies and the standards by which they are used 
    • Manage relationships with all customers within the support and development application teams across all business lines

    Technical competencies

    Education and Experience

    Must Have’s

          B tech or BE

    2+ years’ experience in Production Support.

    Understanding of ITIL and Incident Management process Must

    Oracle, PL/SQL Query, Linux/Unix Shell Scripting – Must

    Desired-Experienced in Java, J2EE, JEE technologies such as Servlet, JSP, Spring, Hibernate 

    Working knowledge of SVN and Eclipse - Desired

            Autosys/Control M/Tidal Scheduler - Desired

    Commercial awareness

    Knowledge of the Financial standards and OTC Derivatives Market

    Management requirements


    Personal competencies

    Personal impact

    Able to represent the team at various levels.

    Keen problem solver with analytical nature and excellent problem solving skillset

    Open minded, flexible and willing to adapt to changing situations

    Must be able to work under pressure with tight deadlines


    Excellent communication skills, both written and verbal, in the English language.

    Must be proficient at creating network diagrams in Visio and PowerPoint


    Must portray a strong professional work ethic to other team members.

    Be able to work flexible hours including some weekends to meet work demands and project deadlines.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.


We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

  • Health & Wellness: Health care coverage designed for the mind and body.

  • Flexible Downtime: Generous time off helps keep you energized for your time on.

  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.


Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  


If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. 


IFTECH202.1 - Middle Professional Tier I (EEO Job Group)

Job ID: 299372
Posted On: 2024-04-15
Location: Noida, Uttar Pradesh, India
We're connecting diverse talent to big career moves. Meeting people who boost your career is hard - yet networking is key to growth and economic empowerment. We’re here to support you - within your current workplace or somewhere new. Upskill, join daily virtual events, apply to roles (it’s free!).
Are you hiring? Join our platform for diversifiying your team
Application Support Engineer
I'm Interested