Cloud Infrastructure Engineering Manager

Full Time Senior
Main Location
New York City, NY, United States
Open jobs

We’re defining and leading an entirely new industry, obsessing over our customers, and investing in great people to lead the way. Recently named on CNBC’s Disruptor 50 List and winner of the SXSW Interactive Innovation Award, we're working tirelessly to create frictionless customer experiences for our 4+ million members across the country.

We are seeking a Cloud Infrastructure Engineering Manager to accelerate building and scaling our innovative systems that support our growing identity platform. In this role, you will manage an infrastructure team that is responsible for fully automating infrastructure as code by leveraging cutting-edge technologies like Docker, Kubernetes, Ansible, and Terraform. To succeed in this role you need to be passionate about making constant incremental improvements to systems, laser focused on availability and performance, and driven to automate all the things.

What You Will Do:

  • Manage, develop, and grow team of cloud infrastructure engineers
  • Build a vision for where we need to be for infrastructure, manage a plan for how to move towards the vision, and communicate progress to the team and relevant stakeholders
  • Design, build and evolve our production cloud infrastructure, strategically employing automation, and infrastructure-as-code (IaC). Use depth of cloud experience to put together elegant designs that the team will enjoy supporting
  • Expertise in incident and problem management including timely problem identification, successful resolution, and root-cause analysis
  • Design, build and evolve our code pipelines, designing and building automation in order to enable agile software development, using self-service where possible.
  • Embed and work cross-functionally with SRE, Security and Engineering teams
  • Exercise and promote security best practices in the teams workflow.
  • Shape methodology for building self-service tooling and scoping requirements, determining feasibility, assessing costs, setting success and failure metrics

Who You Are:

  • You have 5+ years of experience working with and troubleshooting Linux operating systems
  • Experience with configuration management tools (Ansible, Chef, Puppet, etc)
  • Able to coach infrastructure engineers leveraging Agile and DevOps methodologies, ensuring adherence to organizational standards.
  • Able to manage complex technology development concepts, capabilities and maturity.
  • You are passionate about making better software and continuously improving the development, integration, and deployment processes
  • You are passionate about making better software and continuously improving the development, integration, and deployment processes
  • You have experience supporting high traffic and public facing websites, applications, and services
  • You have heavily utilized scripting languages (Bash, Perl, Python or Ruby) in your toolkit
  • You possess exceptional communication skills - written and verbal and are able to communicate cross functionally with both technical and non technical audiences
  • You love problem solving and thrive in environments of both high collaboration and strong autonomy
  • Strong working knowledge of containers, container orchestration, and AWS environment and tools.

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Cloud Infrastructure Engineering Manager