Job Duties and Qualifications

Under general supervision, understands the company's business systems, business processes and controls, including policies and procedures, relative to the location and department assigned. Prepares accounting reports, and increasingly complex accounting analyses with related spreadsheets or applications input, and identifies and resolves issues. Understands organizational structure of the company. Prepares and posts journal vouchers for accounting transactions. Researches and resolves basic accounting issues and transactions including related internal controls. Requires completion of an undergraduate degree in accounting, business, or other related field and a minimum of nine (9) months of experience in accounting related roles. Knowledge of US GAAP or country- specific accounting principles required. Job role is developmental and intended to expose incumbents to moderately complex aspects of general accounting, internal controls, financial analysis and reporting, forecasting, and financial applications as well as intermediate levels of proficiency with industry and company acumen.

Overview : 

The Concur Administrator is responsible for managing and supporting the Concur Travel and Expense management system within an organization. This role ensures the smooth operation of the Concur platform, including system configuration, user support, compliance monitoring, and reporting. The Concur Administrator will work closely with finance, accounting, and HR teams to ensure alignment with company policies and procedures. Candidate will be part of AP team based in Bangalore and will be required to work under tight deadlines. Should have CONCUR experience and SAP knowledge is a must.  

Key Responsibilities:

1. System Administration:
   • Manage and configure the Concur Travel and Expense system, including user profiles, workflows, and policy rules.
   • Ensure the system is up-to-date with the latest features and functionalities by coordinating with Concur support and managing software updates.
   • Customize the system to meet the organization’s specific requirements, including setting up expense types, cost centers, and approval hierarchies.
2. User Support:
   • Provide end-user support for Concur, including troubleshooting issues, answering user questions, and providing training.
   • Create and maintain user guides, training materials, and FAQs to assist users in navigating the Concur system.
   • Conduct regular training sessions and webinars for new users and to address updates in the system.
3. Compliance and Policy Management:
   • Ensure that the Concur system is compliant with company policies, as well as local, state, and federal regulations.
   • Monitor expense reports for adherence to company policies and work with users to resolve any compliance issues.
   • Assist in the development and enforcement of travel and expense policies, making recommendations for improvements as needed.
4. Reporting and Analytics:
   • Generate regular and ad-hoc reports on travel and expense data for management review.
   • Analyze expense data to identify trends, opportunities for cost savings, and areas of non-compliance.
   • Collaborate with finance and accounting teams to support month-end and year-end financial closing activities.
5. Integration and Collaboration:
   • Work with IT teams to integrate Concur with other business systems, such as ERP, HR, and finance platforms.
   • Collaborate with vendors and external partners to manage system integrations and data feeds.
   • Act as the primary point of contact for Concur-related inquiries and issues.
6. Continuous Improvement:
   • Stay updated on industry trends and best practices in travel and expense management.
   • Propose and implement improvements to the Concur system and related processes to enhance efficiency and user experience.
   • Lead or participate in special projects related to travel and expense management as needed.

Qualifications:

• Bachelor’s degree in Business Administration, Finance, IT, or related field.
• 4+ years of experience in administering Concur or similar travel and expense management systems.
• Strong understanding of corporate travel and expense policies and procedures.
• Proficiency in reporting tools and data analysis.
• Excellent communication, training, and customer service skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a cross-functional team.

Preferred Qualifications:

• Experience with system integrations involving Concur.
• Familiarity with SAP.
• Experience in a global organization with multi-currency and multi-entity environments.