Grade Level (for internal use):

Department overview:

The Managed Corporate Actions service is a best-in-class centralized source of validated corporate action announcements for nearly three million equities, fixed income, and structured finance securities across global markets.  MCA services customers as a single source that streamlines operations for the collection, validation and dissemination of corporate actions

Position summary

The role requires the candidate to have excellent organizational & communication skills, strong business analysis skills in leading the requirements gathering, documenting the same as visualized mock-ups/use cases, keeping the build backlog always up-to-date. The candidate is expected to work in the product management/business analysis requirement function and work closely with the Business/Product heads, fellow BA team members, Development and QA teams to deliver client requests, product enhancements, data quality improvements, operational efficiencies and system changes.

Duties & accountabilities

ØUnderstand the business requirements from the product and commercial team, business sponsors, external clients and the operations team along with understanding system capabilities from Development and QA leads and other key stakeholders

ØGather, analyze and document detailed business and functional requirements. Obtain sign-off on requirements from functional stakeholders across the globe

ØDocument requirements in the form of visualized mock-ups/use cases/user stories and keeping the product backlog well groomed & prioritized at all times

ØManage prioritization of key projects including enhancements, system fixes, client/product/operational requests and keeping this in sync with product roadmap.

ØDrive innovations and efficiency by studying and analysing data and creating solutions which make existing processes streamlined

ØDefine project/release scope, obtain development and QA estimates by working with project manager on the overall project plan

ØTransform business requests and other business requirements into technical requirements that can be implemented by the software development team, including filling in any gaps.

ØOn daily stand ups, work with development team and business stakeholders to clarify work requests, overcome design obstacles, and make informed decisions in a timely fashion.

ØWork with the business and development team to establish acceptance criteria to ensure applications are thoroughly tested prior to release

ØOwn the delivery and execution from the beginning of the business idea to final testing of the production release.

ØIdentify any development risks and develop contingency plans.

ØResolve complex design problems, specifically, integrating long ingrained heritage platform functionality into integrated solutions.

ØIndependently and proactively evaluate and manage resolution for issues with the system using extensive knowledge of tools, application and process.

ØDevelop clear action plans for problem resolution, monitor results and follows through until completion across multiple functional groups.

ØWork closely with development and QA to ensure implementation meets requirements and mitigate risks in overall project execution to enable completion of project per committed scope

ØReview test cases from QA team, conduct demos for end users, participate and monitor the UAT

ØAddress client issues and escalated queries; participate in external calls/meetings with clients when required. Raise issues and requests from client service team, sales, or directly from clients with product managers.

ØBrainstorm and innovate solutions and new ideas to achieve efficiencies and new functionality to improve system usability, save cost, and increase revenue

Business competencies

Education and experience

• Bachelor’s degree (preferably Masters) in the field of management or technology required along with 4-6 years of prior experience as a Business Analyst, Product Owner
• Experience working in an Agile development environment
• Strong presentation and analysis skills, with a strong working knowledge of Microsoft office tools, especially excel
• Good understanding of database structures and basic knowledge of SQL
• Prior asset servicing experience preferred; corporate actions experience strongly preferred. Good understanding (preferably experience) of various financial asset classes
• Familiarity with feeds from financial data vendors such as SIX, IDC etc. along with applicable ISO 15022/20022 standards
• Demonstrated ability to successfully implement programs successfully
• Demonstrated ability to successfully work and manage large and diverse stakeholder groups with no organizationally authority to deliver results
• Demonstrated ability to successfully take a program from inception to final delivery.
• Demonstrated experience in successfully working in a globally dispersed, virtual team environment.
• Open minded, flexible, ability to reconcile among various perspectives and willing to adapt to evolving situations in a fast paced environment
• Contribute to customer forums and external user working groups

Commercial awareness

• Good understanding of financial markets and instruments, practises around asset servicing and various regulatory requirements
• Good to have awareness around competitors and industry practices

Management requirements

• Good time management and organizational skills, ability to co-ordinate among stakeholders
• Conflict resolution and problem solving skills are required with excellent prioritization skills
• Taking accountability of the deliverables, confident & self-decision making capability

Personal competencies

Personal impact

• Dynamic, open minded, flexible, ability to reconcile among various perspectives and willing to adapt to evolving situations in a fast paced environment
• Ability to meet stringent deadlines, flexibility to perform different roles within product management

Communication

• Excellent written and verbal communication skills.
• Able to communicate effectively across all levels of stakeholders locally and in different global locations
• Tactful & creative approach to communication to address client issue & escalation, problem solving, and identifying potential solutions and  proposing ideas

Teamwork

• Ability to work with a complex stakeholder group across geographical boundaries within the product
• Ability to work & partner with different products for possible synergies

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.