Product Architect

What you can expect

Join a dynamic team building a highly scalable and secure communication platform. This platform powers Zoom Phone, Zoom Contact Center, and Meetings Audio, while also integrating with third-party services. You will be a thought leader, driving the evolution of cutting-edge technology and practices. Your role will require the execution rigor to turn architectural strategies into impactful results.

About the Team

You will be part of the carrier platform team. This team is responsible for building the real-time communication capabilities for Zoom Phone, Zoom Contact Center, Zoom Meetings Telephony and 3rd Party services. You will be collaborating with multiple organizations within Zoom and outside of Zoom.

What we’re looking for

• Experience (10+) building scalable services for large scale SaaS companies

• Experience building infrastructure that manages real-time media traffic

• Experience with complex corporate IT infrastructure, network and security products and solutions

• Experience in cross-functional leadership skills and collaboration, bringing together a diverse team in delivering industry - leading platform architecture solution

• Experience breaking down complexity into detailed requirements, with a balanced approach towards building the long term foundation with near-term benefits

• Experience working with technology vendors and partners, in bringing advanced technologies in a shorter time to market.

• Have experienced in modern technology and practices for building highly scalable, global, and reliable real-time communication services.

• Experience in developing standard interfaces and protocols around real-time media in interfacing with internal and external services

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.