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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Who We Are

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

About Slack

Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.

Role Description

As an established Account Executive, you know how to navigate through Tech organizations. You’re knowledgeable about your clients’ specific challenges and business objectives. You understand how to align your software offering to build a custom solution that your clients can’t live without. You understand what it means to sell a value based solution to and engage with C-suite Executives. You’ve made massive contributions to your product roadmap by collecting customer feedback and requests and delivering those to internal teams. Your storytelling skills are unmatched so presenting to business line owners across multiple departments won’t be a problem for you. You excel in dynamic environments so shifting gears at a moment’s notice and providing excellent customer service is what you consistently deliver.

Your Impact

• Success will be measured by overall performance in bringing in net new clients and expanding existing accounts, all while delivering an exceptional customer experience.
• Drive revenue and lead the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with Tech customers
• Provide recommendations based on a customers’ business needs and usage patterns
• Balance inbound customer communication and prioritize/call out issues appropriately including: billing, legal, security, and technical inquiries
• Collaborate with different members of the Sales team (Solutions Engineers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers
• Educate customers on the value of Slack in a thoughtful way
• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including Product

Your Experience

• You have 5+ years of full cycle SaaS closing experience
• You’ve sold SaaS software that can be used across multiple departments (preferably company-wide) and across every industry
• You’ve engaged multiple stakeholders throughout the sales cycle including Legal, IT, Security, Finance, and Procurement
• You have experience (and should enjoy!) collaborating with internal sales teams like Solutions Engineers and Custom Success Managers
• You’ve built global engagement across multiple lines of business and broadened product support within an organization
• You are an adept storyteller, effectively developing relationships with senior managers and the C-suite
• Large Enterprise/Strategic Account Experience
• Ability to navigate larger, more complex deal cycles
• Ability to collaborate across multiple teams to get things done
• Solid career longevity, companies
• Understands what an account plan/mutual close plan and how it leads to success
• Solid business acumen around forecasting
• Track record of success
• Across all sales teams, we are looking for the following attributes:
• Grit
• Business Acumen / Problem Solver
• Humble / Learner
• Engaging Communicator
• Strategic customer influence
• Collaborative Team Seller

Inclusion
Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack!

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.