Job Details
We are thrilled to announce an opportunity to join our team as:
Team Lead - Microsoft 365
SoftwareOne
Scope: Full-time | Office: Colombia | Hybrid
How a day to day would look like in this role:
Lead and support the team in the implementation and management of Microsoft 365-based solutions.
Supervise and assign tasks related to the configuration and optimization of Microsoft 365 tools, ensuring deadlines are met and work meet quality standards.
Collaborate with the team to identify, diagnose, and resolve technical issues in Microsoft 365 environments, always seeking effective and swift solutions.
Develop a continuous learning environment by offering training sessions and opportunities for each team member to expand their technical and leadership skills.
Stay up to date with the latest developments in Microsoft 365 and evaluate how they can be implemented to improve user performance and efficiency.
Provide support and mentorship on the efficient use of Microsoft 365 tools, tailoring solutions to the specific needs of each client or department.
Generate reports on the performance of implemented solutions, share results with the team and the organization, and seek continuous improvements in the processes and tools used.
