We are looking for a Microsoft Managed Services Product Manager to lead and manage the global portfolio of our Microsoft-based managed services. As part of our high-performing global team, you will play a crucial role in shaping the direction of our managed services offering, driving market-leading solutions, and helping our customers thrive in the digital world.

Key Responsibilities:

• Product Management & Strategy: Own and manage the end-to-end lifecycle of SoftwareONE’s Microsoft Managed Services portfolio, from ideation through productisation, launch, and iteration.
• Customer & Market Insights: Analyse customer needs and market trends to inform product development and continuously refine service offerings.
• Service Development & Innovation: Lead the ideation and development of new services, ensuring they meet market demands and customer expectations across a variety of Microsoft solutions.
• Stakeholder Collaboration: Work closely with internal stakeholders, including sales, delivery teams, and marketing, to ensure alignment and support the successful launch of new offerings.
• Revenue & Profitability: Define and manage the commercial aspects of each service, ensuring profitable growth through cost management and market-driven pricing strategies.
• Vendor & Partner Management: Collaborate with third-party vendors and partners to ensure the seamless integration of services and the development of joint offerings.
• Global Team Leadership: Coordinate with global teams across regions to ensure consistency, quality, and scalability of services delivered to customers worldwide.