Senior Associate, Enterprise Tech Support

Posted 22 days ago
Main Location
United States
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powertofly approved What SPGlobal Has to Offer:

We met with women at S&P Global to hear about the teams they're leading, the products they're building and how they integrate work with life.

Hear directly from Irina, Megan, Sameena and Meredith.

S&P Global Market Intelligence

The Role: Senior Associate, Enterprise Tech Support

Grade: 8

The Location: Hyderabad

The Team:

Enterprise Managed Services team plays a key role in the Data Management Solutions (DMS) business of S&P Global by utilizing diverse skills set and providing high quality technical support to clients. The team has a global presence and works together within and across multiple specialized functions. The team collaborates with the Enterprise Product Specialists and Commercial teams to provide customers with customized SQL query and API coding solutions utilizing all products in the DMS suite of products.

The Impact:

You will be part of a high performing team that focuses on improving the client experience by providing customized solutions. You will focus on ensuring that all customer deliverables are provided in a timely manner and meet the client’s objectives. You will also work closely with product managers to help build out sample SQL queries / code for new data sets being introduced to the market.

What’s in it for you?

  • Work closely with Datafeed ApplicationEnterprise Product Specialists, Sales, Product,Product, and Commercial and Client services teams to research and solve problems, providing SQL query and API coding support to clients
  • Exposure to multiple RDBMS, various API Web Services and best-in-class data of S&P Global
  • To become a subject matter expert on how our wide range of Enterprise DMS products work and integrate into client workflows
  • Understand how clients use multiple datasets for investment decisions

Responsibilities:

  • Understand client needs and develop standard/custom query scripts on all Xpressfeed datasets
  • Create, maintain simple to complex query libraries on MSSQL/Oracle/PostgreSQL/MySQL as per the client requirements.
  • Able to understand and write sample codes based on our API services as per the client requirements.
  • Research and gain knowledge on the rapidly evolving product offerings.
  • Gain in-depth knowledge of products from a content and delivery standpoint, and assist sales and Application specialist teams
  • Bring new ideas for innovation and automation excellence into the query support process
  • Quickly absorb the product changes from clients’ perspective and offer solutions accordingly.
  • Be a subject matter expert for the enterprise products

What we’re looking for:

Basic Qualifications:

  • Proficient in any SQL (MSSQL/Oracle SQL/PostgreSQL/MySQL)
  • Willingness to learn about query optimization and execution plans
  • Knowledge on API web services and related technologies
  • Bachelor's Degree in Business, Economics, Finance, Computer Science or other relevant field
  • 1 to 3 years of work experience
  • Ability to prioritize and handle multiple projects at once
  • Strong analytical and cognitive skills
  • Self-motivated individual with the ability to execute independently
  • Willingness to work in rotational shifts
  • Good written and verbal communication skills

Preferred Qualifications:

  • Good knowledge of financial statements, capital markets and alternative data
  • Scripting knowledge in multiple RDBMS (MSSQL, Oracle, PostgreSQL, MySQL)
  • Knowledge on .NET/C#/Java/R.
  • Understanding of  with Webservice products
  • Knowledge on multiple S&P Global’s datasets

About S&P Global Market Intelligence:

At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com/marketintelligence

S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or other legally protected categories, subject to applicable law.


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Senior Associate, Enterprise Tech Support
SPGlobal