M365 Support Consultant (Expert)

• Do you have deep expertise in Microsoft 365 and enjoy solving complex technical challenges? 

• Do you thrive in a role where you support global clients, deliver high‑quality solutions, and stay ahead of Microsoft cloud innovation? 

• Interested in joining a leading global software and cloud solutions provider helping organizations modernize and transform their digital workplace? 

 
Practical Information  

Location: Poland | Reports to: Senior Manager | Work Arrangement: Remote | Visa Requirements: Valid Visa for Poland | Language Requirements: Polish and English at professional level 
 

We are looking for an M365 Support Consultant who will provide advanced technical support and troubleshooting of modern cloud solutions. In this role, you will work with global clients, solve challenging technical issues, and contribute to continuous improvement and knowledge sharing within the team. 

Key Responsibilities 

• Deliver L2 and L3 support for Microsoft 365 environments and resolve complex technical incidents 

• Fixing configuration for core M365 services (Entra Id, Exchange Online/Hybrid, SharePoint Online, Teams, Security & Compliance, Intune, Power Apps) 

• Develop and maintain clear technical documentation and operational procedures 

• Participate in technical workshops, internal knowledge sessions and occasional customer meetings