AR/VR Revenue Operations Manager

Main Location
Menlo Park, CA, United States
Open jobs

The Facebook finance team is seeking a professional with claims processing/deduction management and collections experience to join the North America Revenue Operations team. This role will be key in driving the outsourced day-to-day AR/VR support operations and supporting the outsourcing partner to achieve exceptional KPIs. The successful candidate must have a strong understanding of accounting and operations processes and be a driven, process-minded individual. In this role, you will be expected to provide detailed analysis, take ownership and identify process improvement opportunities for existing processes and controls and lead implementation of such improvements, drive operational efficiencies and develop scalable solutions.

  • Manage end-to-end AR/VR process for Revenue Operations (credit, collections, claims management, etc.)
  • Lead the AR/VR support operation and help implement an efficient, scalable team for a rapidly growing business
  • Create, measure and report on key AR/VR metrics
  • Maintain and document relevant policies and procedures
  • Partner with Revenue Accounting and Revenue Operations counterparts globally ensuring that efficient processes are aligned
  • Collaborate with all cross-functional FB Technologies teams (Channel Marketing, Sales Operations, Engineering, etc.) to consider process and system enhancements, while building strong, collaborative working relationships
  • Build relationships with key customers and manage conversations around setup, terms, claim deadlines, and deduction expectations
  • Drive process improvements and automation in the area of claims processing and deduction management

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in Accounting, Finance or related field
  • 6+ years of experience in Financial Operations (i.e. accounts receivable, collections)
  • 6+ years of experience in claims processing / deduction management (i.e. hardware business)
  • Experience in KPI reporting and dashboards
  • Experience with working with outsourced vendors
  • Experience working with a growing business and scaling an operation for success
  • Experience identifying problematic areas and determining root cause
  • Interpersonal and communication skills
  • Experience in planning, analyzing, and presentation skills

PREFERRED QUALIFICATIONS

  • Bachelor’s degree in Accounting, Finance or related field
  • 6+ years of experience in Financial Operations (i.e. accounts receivable, collections)
  • 6+ years of experience in claims processing / deduction management (i.e. hardware business)
  • Experience in KPI reporting and dashboards
  • Experience with working with outsourced vendors
  • Experience working with a growing business and scaling an operation for success
  • Experience identifying problematic areas and determining root cause
  • Interpersonal and communication skills
  • Experience in planning, analyzing, and presentation skills

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Equal Opportunity Statement
Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
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AR/VR Revenue Operations Manager
Facebook, Inc.