Sales Development Manager

Main Location
New York City, NY, United States
Open jobs

We’re looking for a dynamic and talented Sales Development Manager who will be responsible for building and leading a team of SDRs that identify and qualify sales opportunities in North America. The role focuses on leadership, development and the execution of Sales goals.


  • Attract, Hire and Retain high performing Sales Development Representatives via all channels available (internal, external, self)
  • Drive a high performance, high accountability culture to achieve and exceed sales development goals
  • Provide strong coaching and mentoring through a deep understanding of Sales, our business model, and our sales methodology. This includes coaching on how to build rapport over the phone, best practices on how to reach a targeted audience (via phone, email and social), inbound lead follow up and outbound prospecting techniques, qualification and how to set the right scene for high quality opportunity generation and lead nurture
  • Support your direct reports by participating in prospect qualification and discovery calls/meetings (including shadowing calls to customize coaching to each of the Sales Development Representatives as well as supporting a deeper level of qualification of opportunities identified)
  • Provide weekly team performance summary as well as timely and accurate forecast to senior management based on a deep understanding of historical trends as well as representative’s individual performance. (# meetings created/completed, # opportunities created/accepted, pipeline created/accepted, # deals closed from sales development generated pipeline, Bookings from sales development pipeline, volume of leads received and processed, conversions)
  • Collaborate with Marketing and Sales Operations to establish and tune scalable processes for Incoming Lead Management and Marketing to Sales
  • Collaborate with Sales Operations and establish scalable reports/dashboards to provide high visibility into lead follow up SLAs and conversions
  • Develop and own Key Performance Indicators (KPI) for the Sales Development team, consistently monitor the activity of the team, track the results and drive team execution based on those metrics
  • Define and execute on creative and innovative techniques to drive results and performance culture
  • Represent the needs of your team cross functionally to drive performance
  • Ensure your team consistently leverages our sales methodology to source, qualify and pass opportunities as quickly, efficiently, and independently as possible
  • Develop and maintain a strong understanding of MongoDB’s offerings and the industry as a whole
  • Drive discipline and operational excellence in Sales Development with the tools available to us, including data cleanliness in SFDC
  • Work closely with Field Sales and Inside Sales management to drive increased performance and align pipeline production to the needs in Sales


  • 2+ years experience prospecting as an individual contributor and closing
  • 2+ years experience leading/managing with a track record in hiring, developing and promoting
  • Complex enterprise software experience in a comparable company (Technical and multi level decision making)
  • Experience in open source software sales is a distinct advantage
  • Excellent verbal, written, listening, and presentation skills. You must be credible with direct reports, customers, recruitment candidates, and internally across the organization at all levels including senior management
  • Top performer both as an individual contributor and Manager, Goal oriented, with a track record of overachievement (President’s Club, Rep of the Year, etc.)
  • Experience using and implementing a sales methodology

“MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws”


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Sales Development Manager