eDiscovery Pre-Sales Engineer 19-0828

Main Location
Chicago, IL, United States
Open jobs
powertofly approved What Relativity Has to Offer:

Relativity's software helps users organize data and quickly identify key issues during litigation, internal investigations, and compliance projects. They offer their employees great benefits like:

  • Flexible work arrangements
  • Winter break (office closed from Christmas through New Year's Day)
  • 401k matching
  • Paid parental leave
  • We are Relativity. A market-leading, global tech company that equips legal professionals with a powerful platform to organize data, discover the truth, and act on it.  The US Department of Justice, 198 of top 200 US law firms, and more than 70 Fortune 100 companies are among the customers who trust Relativity during litigation, internal investigations, and compliance projects. 
    Our SaaS product, RelativityOne, has become the fastest-growing product in the company's history and we have consistently been named a great workplace. As we grow, we continue to seek individuals that will bring their whole, authentic self to our team. 
    Join us in the transformation of the legal industry and play a pivotal role in shaping the future of the practice of law and beyond. We don’t believe in ‘ideal’ candidates, so if you see a job that sparks your interest, go for it. Wherever you’re from, however you identify, and whatever experience you have, you can belong at Relativity.  

    As a Pre-Sales Engineer, you will play a key role in supporting Relativity’s sales activities.  You will be responsible for providing clients and prospects with exceptional Relativity experience via workflow assistance and acting as a solution evangelist. 
    Role Responsibilities
    • Assist Relativity’s efforts to acquire and grow new accounts
    • Participate in sales calls and meetings with account executives and prospects
    • Assist with, or lead, presentations and product demonstrations
    • Identify customer business needs and help define solutions to address them
    • Manage all assigned Proof of Concept projects and address any prospect questions and issues
    • Capture prospect/customer requirements and work with sales to write sales proposals detailing how Relativity’s solutions will address business needs
    • Deliver feedback to the product management team based on prospect or customer interaction, product issues, field deployments and generally observed market trends
    • Create necessary documentation, presentations, and product demonstrations to teach clients about Relativity functionality and the value proposition
    • Maintain expert knowledge of Relativity product suite by consulting internally with teams and other resources, individual study, and attending demo days to ensure expertise of Relativity, future product enhancements, and added features
    • Understand sales process as it relates to Relativity's overall strategies and objectives
    Preferred Qualifications
    • Experience supporting e-discovery solutions including Review, Analytics, Processing, Legal Hold and Collection
    • Relativity experience; complete technical understanding of Relativity
    • Effective communication skills (written, verbal, & presentation)
    • Ability to multitask and self-manage workload
    • Attention to detail
    • Active Relativity Certified Admin (RCA)
    • Strong sales orientation
    • Ability to travel 25-40%
    Minimum Qualifications
    • Bachelor’s degree or a combination of education and experience in engineering, information systems, or business administration
    • Minimum of 3 years experience supporting enterprise SaaS applications in sales engineering or consulting
    • Ability to pass the Relativity Certified Administrator (RCA) exam within 6 weeks of employment
    • Ability to obtain Relativity Master certification within 18 months of employment
    • Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
    • Attention to detail, plus analytical and problem-solving capabilities
    • Positive, service-oriented personality
    • Ability to travel 25-40%
    • Ability to multitask and self-manage workload
    • Ability to work in our Chicago office
    At Relativity, we live our core values and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service, and we’re always looking for people to join us on the journey.  
    Relativity is a team of smart, passionate people always looking to grow, contribute, and make our product and customer service the best it can be. Our team members come from diverse backgrounds with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they’re empowered to be their full, authentic selves, regardless how you identify. 
    So, please come as you are. We can’t wait to meet you. 
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

    We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
    Are you hiring? Join our platform for diversifiying your team
    eDiscovery Pre-Sales Engineer 19-0828