Solutions Consultant

Main Location
Bellevue, WA, United States
Open jobs
powertofly approved What Smartsheet Inc. Has to Offer:

Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. They know that the highest performers have rich and full lives, which is why they deliver benefits that support you in and out of the workplace, including:

  • Fully paid medical premiums
  • 15 vacation days, 10 holidays, sick time and unlimited rollover
  • Paid parental leave
  • Employee Stock Purchase Program
  • Smartsheet is looking for an experienced Consultant to promote quality, efficiency and customer satisfaction within our Consulting business by assisting customers with designing Smartsheet solutions to solve their goals. For you, this is a career-defining opportunity to join Smartsheet at an important moment and have a significant impact.

    As a Consultant, you will work with Smartsheet customers and partners on engagements to convert requirements into Smartsheet solutions. Within this role you will be considered the Expert on advanced Smartsheet functionalities to propose solutions for use cases across different industries and business groups. You are motivated by making an impact for our customers.

    This important role is part of the Professional Services team, reports to a Regional Consulting Manager, and is based in Austin, TX.

    You Will:

    • Lead consulting engagements with customers to understand their challenges and develop solutions using Smartsheet, our partners, and our API
    • Be the Smartsheet subject matter expert (SME) on Smartsheet product capabilities
    • Develop processes and best practices to ensure customers are realizing the greatest possible value from Smartsheet
    • Expand upon the Smartsheet solution portfolio, demonstrating best practices in design for use cases across variety of industries and departments
    • Determine solution feasibility and costing to support our Sales team for new engagements
    • Review and validate solution designs produced by other Services team members
    • Provide feedback to our Product & Platform Engineering teams that inform additional product and service sales opportunities
    • Other duties as assigned

    You Have:

    • 2+ years of experience in Business Management Consulting or related field
    • Desire to work in a collaborative environment to promote and improve team performance
    • Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet’s benefits, use cases, and business and technical elements
    • Hands-on working experience in the configuration, customization, and implementation of SaaS applications
    • Motivated, excellent at follow-up, and a team-player who can produce within defined timelines
    • Experience driving projects from concept through completion
    • Lean or Six Sigma certification desirable
    • Bachelor’s degree in MIS, CIS, CS or equivalent combination of relevant work experience and education
    • Willing to travel periodically (up to 40-50%) based on customer and business need
    • Authorization to work in the U.S. for any employer on an ongoing basis

    Perks & Benefits:

    • 100% employer-paid medical, dental, and vision coverage for full-time employees
    • Equity - Restricted Stock Units (RSUs) Equity with all offers
    • Lucrative Employee Stock Purchase Program (15% discount)
    • 401k Match (50% of your contribution up to the first 6% of your eligible pay) to help you save for your future
    • Monthly stipend to support your work and productivity
    • 15 days PTO to start, plus Flexible Sick Leave
    • Up to 24 weeks of Parental Leave
    • Personal paid Volunteer Day to support our community
    • Opportunities for professional growth and development including access to Audible for Business and LinkedIn Learning online courses
    • Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account

    Equal Opportunity Employer:

    Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

    —if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us! 

    We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
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    Solutions Consultant
    Smartsheet Inc.