Commercial Manager, Hong Kong & Macau

Main Location
United States
Open jobs
powertofly approved What SPGlobal Has to Offer:

We met with women at S&P Global to hear about the teams they're leading, the products they're building and how they integrate work with life.

Hear directly from Irina, Megan, Sameena and Meredith.

Increased Customer Engagement

  • Establishes and maintain good relationships with existing and new customers; and optimize revenue prioritizing opportunities and engaging customers proactively and frequently
  • Works on customer proposals and presentations
  • Mitigate cancellations/downgrades by ensuring existing customers continue to derive value from S&P Global Platts products and services
  • Devise value-add plan for customers with enterprise-wide licenses by working closely with other functions within S&P Global Platts such as Client Services, Sales Specialists, Marketing and Content team to drive increased usage and broader adoption

Strategy and Planning

  • Contribute to overall APAC region’s sales and strategy component by executing assigned responsibility or activities to realize overall sales and strategic objectives for the Greater China region
  • Leverage the knowledge built on customers and inputs from other functions within S&P Global Platts and across S&P Global divisions to ensure alignment with customer needs and S&P Global Platts strategy
  • Research for Account Planning and related customer/market intelligence
  • Account-centric Benchmarking and Geographic Whitespace analysis


  • Monthly activity reporting with feedback on customer and market developments that impact our business
  • Accurate & timely monthly forecasting plus any Ad-hoc reporting requirements
  • Regular and transparent Account plan updates
  • Ensures all leads, opportunities, activities, contacts, customer analysis, buying cycle status are accurately and promptly captured in Salesforce

Establish product development needs

  • Actively engages marketing activities such as customer round tables, forums, events, BETA tests, Proof of Concepts (POC) and campaigns
  • Activity drives back customer feedback for new product incubation and/or existing product enhancement
  • Continuous learning to maintain a high level of relevant domain/product knowledge in order to have meaningful conversations with customers and prospects

Our Hiring Manager says: “I’m looking for an individual contributor who is a proven and successful “Sales Farmer” to help S&P Global Platts protect our existing business and drive exceptional growth in a sustainable manner that enhances our long term reputation in the marketplace and fosters strong customer relationships that translates into higher customer satisfaction rates and advocacy (e.g. S&P Global Platts Net Promoter Score).”


  • Degree with minimum 10 years of successful sales experience managing mid-tier to larger regional customer accounts, preferably in commodity, financial information or software technology provider role (e.g. Thomson Reuters/Refinitiv, Bloomberg, IBM)
  • Consultative sales and negotiation skills experience, possess high integrity, work ethics and a farmer adept at all phases of the selling cycle from value assessment, proposal preparation, negotiation to deal closure. This will be a hybrid hunter and farmer role
  • Excellent communication and presentation (verbal/ written) skills in English and Mandarin, with a Chinese dialect language as a bonus. Must utilize strong phone, interpersonal skills, ability to work in a team environment to engage effectively with Customers and other functions.
  • Ability to prioritize and manage multiple projects/tasks while working in a fast paced, deadline driven environment. With strong time management skill and results oriented.
  • Proven ability to thrive and excel in a fast paced dynamic environment with high performance expectations. Must be able to work independently, take initiative to resolve tasks with a can-do attitude and have a financial analytical mindset
  • Proven success in doing business in Greater China is a must and specifically in APAC is a bonus. Strong multi-cultural awareness and regional experience is preferred
  • Broad understanding of the energy & commodity industry including understanding the personas of front, mid and back office functions, as well as analysts is preferred
  • Possess a Change Agent mindset and embrace commercial best practices, sales excellence and desired culture of values and behaviors
  • Highly proficient in systems (Zuora, Salesforce, Word, Excel, PowerPoint) and preferably Prime Resource Group (PRG) Diagnostic Sales Methodology
  • Ability to travel around the region frequently

Values and Behaviors:

Our values are Excellence, Relevance and Integrity. We are professional, setting and maintaining high standards in our interactions with our colleagues, always demonstrating the value that our data and services can bring to our customers. We are honest, transparent and responsive, showcasing our knowledge, and expertise to our customers. We foster and develop relationships to ensure we are accountable to and engage with our customers, partners and colleagues. We place diversity business objectives and the need to embrace openness, honesty, trust and respect ahead of our own personal goals. We understand the need to embrace change and ensure that customers are at the heart of everything we do. Our customers drive our tech-savvy initiatives, our desire to be lean and agile as well as our passion to develop ourselves and each other so we can deliver innovative, cost efficient growth opportunities for our customers.

We understand that as we grow, our customers grow too.

About S&P Global Platts:

S&P Global Platts is the leading independent provider of information, benchmark prices and analytics for the energy and commodities markets. For over 100 years, we've brought clarity and transparency to the energy and commodities markets, enabling companies, governments and individuals to act with conviction. We know that data is key to decision making, but information alone isn't informative: it can be interpreted in many ways and inform drastically different decisions. The knowledge and experience of our people makes the difference, offering insight that helps customers in 190 countries to interpret fluctuations, uncover new commercial opportunities and gain a competitive edge. A division of S&P Global (NYSE: SPGI), S&P Global Platts is headquartered in London and employs over 1,200 people in more than 19 offices worldwide located in global business and energy centers on five continents. We employ only the best in the market, and each member of our team is committed to providing an unbiased perspective to help our customers monitor market movements, value commodities, recognize opportunities, mitigate risk, and plan with greater confidence.

We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
Are you hiring? Join our platform for diversifiying your team
Commercial Manager, Hong Kong & Macau