Director of Community Marketing

Senior, Lead
Main Location
San Francisco, CA, United States
Open jobs
powertofly approved What Shogun Has to Offer:

Shogun is a powerful page builder and AB testing platform for eCommerce stores. They were in the Winter 2018 batch of Y-Combinator and they have over 10,000 active paying clients! Shogun is proud of their tight knit, distributed team and wants to expand as they dive into the next evolution of their company.They offer their employees great benefits like:

  • Strong compensation
  • PTO & holidays
  • Medical, Dental, & Vision benefits
  • Company laptops & reimbursement for co-working space fees
  • Flexibility - strong emphasis on work/life balance
  • Supportive and caring leadership and team environment
  • Shogun, a page builder and optimization platform for eCommerce stores. We have thousands of active users, and we’re backed by some awesome investors, including Y Combinator.

    We are looking for a Director of Community Marketing to help scale our brand initiatives by creating and implementing creative solutions. As a branch of our marketing team, you'll help plan and manage the day-to-day activities for our social media and community strategies to build a following around the Shogun brand!

    This role will report to our Director of Marketing and will be based in North America.

    In this role you will...
    • Set, plan and implement social media and communication campaigns and strategies.
    • Provide engaging text, image and video content for all social media and professional accounts.
    • Build a team of social strategists to help execute community campaigns.
    • Monitor, track and report on product feedback from various social communities.
    • Help organize and promote events to boost brand awareness.
    • Ensure brand consistency in style, quality, and tone of voice across all social channels.
    • Drive top-of-funnel awareness and acquisition among target audiences.
    • Work closely with marketing partners to establish and maintain social media campaigns.
    • Collaborate with copywriters and designers to ensure content is informative and appealing.
    • Lead a team of support reps to answer customer questions and concerns through community and social forums.
    • Build relationships with customers, industry professionals and journalists.
    • Stay up-to-date with digital technology trends.
    You are...
    • A proven expert with 7-10 years leading social media teams and strategies for B2B ecommerce or SaaS businesses.
    • Well-versed in the ecommerce industry, constantly following industry trends and keeping up with the latest technologies.
    • Demonstrably strong in leadership and project management skills in order to manage project timelines and cross-functional teams with excellence in execution and strong attention to details.
    • Comfortable with simultaneously "rolling up your sleeves" and delegating. You lead by example.
    • Experienced in planning and leading community initiatives.
    • Data-driven and highly analytical.
    • Proficient in identifying and tracking relevant community KPIs.
    You have…
    • Excellent verbal and written communication skills.
    • Excellent interpersonal and presentation skills.
    • Hands on experience with social media management.
    • The ability to interpret website traffic to identify growth trends and opportunities.
    • Deep knowledge of and expertise in online marketing.
    • Attention to detail, exceptional critical-thinking and problem-solving skills.
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    Director of Community Marketing