Senior UX Writer - Dell Digital Design (100% Remote OR Austin, TX)

Posted 17 days ago
Main Location
Round Rock, TX, United States
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Senior UX Writer - Dell Digital Design

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility. Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 150,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Senior UX Writer on our Dell Digital Design team.

What You Will Love About This Position:

Our team is at the forefront of industry standards for digital design and we are an eclectic team made up of people with a diverse set of creative and educational disciplines.  My team (Generative Content & Accessibility) specifically is less than one year old in a mature organization so great opportunity to join a growing team and help shape the future of our digital experiences for a Fortune 50 company.

The UX Writer applies knowledge, skill, and experience to conceive, define, and execute diverse user experiences across web and mobile products. The UX Writer collaborates with designers, developers, researchers, architects, and business stakeholders. As part of Dell’s digital transformation team, you will draw on your deep understanding of human-centered design to craft solutions that deliver measurable results with bottom-line impact on business goals. You'll build upon your portfolio that shows you've worked on a range of challenging projects across all steps of the design process: research, prototyping, and aesthetics.


Responsibilities:

The UX Writer collaborates with product design teams to craft intuitive, actionable, and easy-to-understand user experiences by creating short- and long-form content strategy for Dell’s customer-facing digital properties and the company’s internal digital channels and tools. This includes, but is not limited to, UI microcopy and copy, instructional content, and other elements of the end-to-end user experience for website and app journeys.

You will ensure compliance with brand, voice and tone, and style guidance to sustain consistent experiences throughout Dell’s external and internal digital products and channels. The UX Writer also contributes to the development and iteration of content and content strategy standards, best practices, and processes through quantitative and qualitative testing and analysis of Dell experiences as well as remaining current on developments in the UX writing and content strategy disciplines outside Dell.

UX Writers at Dell are full participants during the intake process for new projects, and are required to understand complex business and technology goals and constraints. After envisioning appropriate design solutions, they present their concepts to design and business stakeholders, adapt based on feedback, and remain open to continuous iteration of content experiences based on data and other forms of feedback as well as evolving business goals.

Required Qualifications:

  • Undergraduate degree and 5+ years relevant experience

  • Experience authoring UI content is a plus

Experience to Include:

  • Exceptional writing, communication, and presentation skills with extraordinary attention to detail that includes superior editing and proofreading skills and advanced knowledge of industry-standard style guides such as AP Stylebook or Microsoft Writing Style Guide.

  • Demonstrable professional experience crafting digital UX journeys, including writing for different use-case scenarios on complex digital products such as global websites or major software applications, and applying consistent style, brand, and voice/tone across multiple communication channels and products.

  • Ability to identify critical insights through analysis of quantitative and qualitative data or trendspotting, and to organize them into actionable strategies and tactics that can scale across multiple communications and technology disciplines.

  • Ability to effectively project-manage and juggle multiple projects in a fast-paced, collaborative, deadline-driven environment.

  • A portfolio that showcases relevant UX writing and content strategy examples from your professional experience.


Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

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Senior UX Writer - Dell Digital Design (100% Remote OR Austin, TX)
Dell Technologies