Finance Operations Global S2P Support Analyst

Posted 4 days ago
Main Location
Menlo Park, CA, United States
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Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Facebook is seeking to fill a full-time position of Finance Operations, Global Source-to-Pay (S2P) Support Analyst, in our Finance operations center. The successful candidate will be responsible for providing thorough, accurate, and quality responses to inquiries and exceptions that are presented through our case management system. You will be expected to problem solve, exercise common sense with good business judgment, while providing excellent customer service.

  • Understand the full S2P cycle to quickly identify the source of bottlenecks, problems and drive issues to resolution.
  • Research, analyze, coordinate and respond to incoming inquiries regarding status of purchase orders, invoices and payments.
  • Provide clear, concise, step-by-step instructions to internal stakeholders and external suppliers on using procurement tools and interacting with processing teams.
  • Effectively work and communicate across multiple organizations and levels, spread throughout geographical locations globally.
  • Be a point of contact to address internal and external escalations throughout the entire S2P cycle.
  • As needed, reconcile supplier accounts to ensure compliant, timely and accurate payments.
  • Participate in periodic meetings with processing teams and Finance leadership.
  • Investigate, assist and resolve supplier invoice and payment holds.
  • Assist in the research and analysis of audit issues raised by external and internal audit.

  • Self-starter with superb attention to detail and problem-solving skills
  • Analytics experience and proficiency with Microsoft Office applications including Excel
  • Proven team player with interpersonal skills, with a track record of successfully working with cross-functional business stakeholders
  • Experience working independently and being a critical thinker
  • 3+ years of procure-to-pay experience
  • Solid understanding of the full procure-to-pay process

  • Experience with Oracle R12 Financials and case management solutions
  • BA/BS degree in business, supply chain, procurement, finance, or management

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
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Finance Operations Global S2P Support Analyst
Facebook, Inc.