Sales Engineer

Posted 13 days ago
Main Location
Burlingame, CA, United States
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Founded in 2018 by engineers from Stanford University and Cisco Meraki, and backed by leading venture capital investors in Silicon Valley, Spot AI is modernizing the rapidly growing $30 billion video surveillance market.

Spot AI makes it easy for businesses to access their surveillance camera footage in a single web dashboard -- across all their locations, camera makes/models, and IT environments. A hardware appliance per-location simply takes 10 minutes to install and unlocks new safety and operations workflows on top of video footage with an intuitive YouTube-like interface.

The Role

As a Sales Engineer, you will have ownership for delivering the "technical win" for Spot prospects with SMB, Mid-market and Enterprise customers. This includes:

(i) supporting AEs by navigating conversations with technical stakeholders

(ii) remotely installing products at customer locations

(iii) enabling customers to self-install with documentation and tools

(iv) driving process improvements internally and with customers

Additionally, you will be on the front-lines hearing about ways to make our IT champion's lives even easier, so you will identify opportunities to simplify installation processes, and create mechanisms to drive feedback to the product team and guide product roadmap.

What Excites You
  • Helping businesses use more video to solve security, safety and operational issues
  • Working customer-backwards to solve business problems by matching their pains / needs to where the product is today
  • Demonstrating subject-matter expertise and evangelizing a revolutionary product and technology to establish technical leadership with customers
  • Diving into unknown problems and solving them to enable the company to rapidly capture market share
  • Putting in place processes to help you and your team scale
  • Making a substantial impact with a disruptive tech company while building your pre-sales career
What Excites Us
  • Strong background in networking, and preferably a background in video applications
  • 2+ years of sales engineering experience
  • Ability to communicate clearly and effectively internally and with customers
  • Drive to win with a strong work-ethic
  • A “can-do” approach, with a bias to action
  • Ability to work in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will sponsor visas / support relocation, if visas don't come through.

Mission
We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
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Sales Engineer
Spot AI