SVP, Client Services

Remote
Main Location
New York City, NY, United States
Open jobs
powertofly approved What RebelMouse Has to Offer:

Simply put we know the CEO, Andrea, very very well. She is married to our cofounder, Milena Berry, and has helped us pioneer so many of the cultural principals at PowerToFly focused on helping people belong no matter their gender. Andrea has four kids, a strict work from home (or where you're most productive) policy, and she is one of the strongest entrepreneurs out there.

Andrea was formerly the CTO of Huffington Post (she was named Paul Berry then) and literally built the tech that propelled the company from a small blog to a powerhouse that was bought by AOL. She was also the CTO of AOL after the acquisition. Our other cofounder, Katharine Zaleski, got to work closely with Andrea when she was at Huffington Post too. It was a thrilling experience and Katharine continues to get advice from Andrea today. Join RebelMouse - you won't regret it! Oh and Andrea hires great people who we could write entire blogs about... but we have character limits on these pages :)

RebelMouse is a high profile creative agency and SaaS platform for digital properties on the web.

Please apply to this job here:

https://careers.rebelmouse.com/o/svp-client-services

  • 5+ years as a manager and team leader working with creative developers, designers, project managers and high profile customers.
  • 5+ years of experience leading a client-facing team of an agency
  • Experience working with a SaaS platform
  • Proven history of building and integrating full-scale customer success systems and workflows
  • Experience building 360 degree view of our customers
  • Passionate about the software development space
  • Ability to translate the needs of developers into executable team processes
  • History of developing and managing highly effective customer retention strategies
  • Enthusiastic about team leadership
  • Ability to measure, analyze, and improve department-wide metrics and performance

https://careers.rebelmouse.com/o/svp-client-services

  • Effectively collaborate with Sales, Product, QA, Engineering and Marketing teams
  • Excellent written and verbal communication skills with a highly technical audience
Mission
We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
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SVP, Client Services
RebelMouse