The Zendesk Billing Team is looking for a talented full stack engineer to join them on their journey to provide a consistent and secure purchasing experience across the Zendesk family of products.
What you will enjoy doing every day:
Work with a team of extremely talented engineers who own the Zendesk billing service
Maintain and enhance our customer-facing EmberJS subscription/purchasing UX
Interact with customers and find creative solutions to challenging problems
Keep track and adapt to rapidly changing requirements in a fast-paced team
Work closely with product management to define and build subscription management, purchasing, and trial conversion features
Provide support to the finance team to ensure our systems are compliant and secure
What you bring to the role:
Minimum of 5 years experience with Ruby (or Python)
Experience working in an agile development environment
Experience with relational databases and SQL (preferably MySQL)
Bachelor's degree in Computer Science degree or equivalent
Nice to have:
Experience with Rails (or similar framework)
Experience working in a fast paced environment with continuous integration, unit/integration/load/performance testing
Experience working on open source projects with an active GitHub repo
Experience with billing platforms and services (Zuora, Braintree, PayPal), multi-currency, internationalization, payment processing, subscription modeling, fraud detection.
Experience with Continuous Integration systems or Continuous Deployment / Delivery (Travis, Jenkins)
How we Hire: The Billing Team really hates writing code on whiteboards (does anyone like it?) so as part of our interview process we ask all candidates to complete a small at-home coding challenge. We do this so that awesome future teammates have the opportunity to demonstrate their abilities while making use of the tools, technologies, and resources they would normally use. Our challenges are structured so that they should only take a few hours to complete and we allow a week for candidates to tackle the challenge while balancing the effort against their other commitments. The Billing Team will review and evaluate each submission (our evaluation criteria is included with the coding challenge) and if we move forward with an on-site interview - your code will be used during the interview day as the foundation for a code review and pair-programming session.
In your application, please make sure to send us your GitHub/Bitbucket
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
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