Posted a month ago by

Software Engineering Intern- Support Agent Experience

San Francisco, CA, United States
Employment: Full Time Experience: Junior

We’re looking for a Summer intern to join the Zendesk Support Agent Experience team. This team is responsible for building a first-class user experience for agents who use our core product.

This team is focused on the front end, and maintains Zendesk’s core product using React, GraphQL, and other Javascript frameworks. We often reach into the rest of the stack as well, and frequently work with large Ruby on Rails applications.

What you get to do every day:
  • Participate hands-on in all phases of the software lifecycle in defining, designing, implementing, shipping, and analyzing omnichannel experience projects.
  • Work cross-functionally with Product Management, Product Design, Engineers, Analysts, and Marketing to define projects and their success metrics.
  • Collaborate in technical design of significant and meaningful new initiatives.
  • Collaborate with engineers across the company.
What you bring to the role:
  • Pursuing a bachelor’s or master’s degree in computer science or similar.
  • Some understanding of web application development. Front-end experience or a strong interest in developing this skill set.
  • Great communication skills, both written and verbal.
Required Skills
Equal Opportunity Statement

Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

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